Global & Cultural Effectiveness

In the last 2 years has been stdying the exponencial economy and the Sillicon Valley best practices on People, Culture and Performance. On this matter went to Stanford Graduate Scool of Business, Singularity University, Zappos Cuture Camp and took a Human Resources misson with Startse, visiting companies such as Facebook, Google, Uber and others. AUthor of the famous book Leader of the Future- the Leader Coach way.  Specialist in Executive Coaching and Leadership with certficates from schools like Kellogg, Insead, MIT, Center for Creative Leadership and Harvard Business School. Graduated in Economics from PUC-RJ and MBA from Columbia Business School em Nova York. Elected in december,2001 one of the 20 CEO's of the Future in a joint evaluation by KornFerry, Revista VOCÊ SA and FIA-USP. Former executive of Price Waterhouse, Citibank, Unibanco, Deutsche Bank and Grupo Santander Banespa. Acted as Strategic Planning Director at Santander.

Workforce thought leader Cara Silletto, MBA, is the president of Crescendo Strategies, a firm committed to reducing unnecessary employee turnover by bridging generational gaps and making leaders more effective in their roles. Workforce Magazine named Cara a “Game Changer” and Recruiter.com named her in their “Top 10 Company Culture Experts to Watch.” Cara is also the author of the 2018 book Staying Power: Why Your Employees Leave & How to Keep Them Longer. 

Lisbeth Claus, Ph.D., SHRM-SCP, is a Professor of Global Human Resources at the Atkinson Graduate School of Management of Willamette University in Salem, Oregon (USA). Prior to joining Willamette University, she held faculty and administrative positions at the Monterey Institute of International Studies and managerial positions at Safeway Inc. and Maritz Inc.

Dr. Claus has published widely in academic and professional journals on subject matters related to international and global HR management issues, and is a frequent key-note speaker at national and international HR conferences. She is considered a leading expert on issues related to employee performance management for multinational companies and organizations.

She frequently delivers multi-day strategic HR seminars in Central and Eastern Europe, Eastern Africa, and Asia for country and regional HR managers. She was the 2003 President of SHRM Global, the international division of the Society for Human Resource Management (SHRM). In 2004, SHRM commissioned her to design the GPHR (Global Professional Human Resources) Certification Preparation Course  She is also a Global HR Special Expertise Panel Member at SHRM. To advance the HR profession, she frequently volunteers her professional services for the establishment and development of country HR associations in emerging markets. 

Born in sight of England’s Canterbury Cathedral, Stuart has called the Midwest home since 2004. Stuart believes that conversation helps us to live better and work well in our organizations and our communities. Stuart founded the conversation catalyst Squishtalks in 2010, working with Fortune 500 companies and nonprofits, leveraging the power of conversation to unlock the capacity of human relationships and spark innovation and performance. Previously, Stuart was a UK lawyer and a partner at a branding agency. He is a member of the UK’s Chartered Institute of Personnel & Development with Master’s level accreditation in Organizational Learning & Development. 

Marcelo is a Lead Partner of EY People Advisory Services for Latam South Region (Brazil, Argentina, Chile, Paraguai, Uruguai). He joined EY in 2007 and has over 16 years of experience in consulting companies, and also law firm, always in HR space Marcelo is a 4th time as Speaker at the SHRM Annual Conference, the best HR conference in the world!He truly believes that every transformation should be carried out with a people centricity agenda, purpose, science and data

Paul is a senior partner with Eversheds Sutherland LLP and specialises in the employment aspects of acquisitions and mergers, assignment of workers, and re-organisations. Paul also has a special interest in advising on global labour law issues focussing on the movement of workers across borders, licences for temporary assignments and visa requirements.

Paul's recent experience has included: acting for a US industrial client in an application to Interpol to remove a red notice wrongly issued in Qatar against one of its global executives; advising on a European restructuring and cross-border assignment project affecting 22 jurisdictions; advising a global client on global misclassification claims arising out of the client failing to adhere to employee licensing requirements.

Paul features in the exclusive Legal 500 Hall of Fame for attorneys at the pinnacle of the legal profession who receive constant praise by clients for continued excellence.

Paul regularly provides training to clients, both in-house and on external courses and contributes to a variety of publications. Paul is featured in Chambers Legal Directory and is ranked as an Eminent Practitioner who "leads the employment department and is well known for his prowess with regard to trade union relations and executive level disputes ". He is a member of the Employment Lawyers.

 

Michael Hepburn counsels clients on a broad range of compensation, employment and benefits issues. Experienced in employee benefits, executive compensation and employment law, Michael advises clients on the design, administration and termination of retirement and welfare plans. Michael has extensive experience in executive compensation related matters and provides advice regarding tax, securities and employment aspects of executive compensation arrangements, including nonqualified deferred compensation arrangements, and equity and equity-based compensation programs. He also handles employment, compensation and benefits issues in mergers, acquisitions and other business transactions.

Michael routinely counsels clients on labor and employment law issues, including hiring practices, employee evaluations, disciplinary actions, leave policies and practices, employment termination, discrimination charges, personnel policy review, and employment contracts. In addition, he advises business clients on consulting agreements, noncompetition agreements and other restrictive covenant arrangements, as well as severance and release agreements.

Michael and his team recognize the value that employees provide to every business enterprise and strive to partner with in-house resources from HR to legal, as well as tax and business partners to ensure that we deliver practical advice focused on individualized business needs.

Michael is recognized by The Legal 500 United States in the area of employee benefits and executive compensation (2015, 2018)

Julia is a Partner at Fragomen specialising in Global Government Strategies and Compliance. She supports clients worldwide with immigration best practices, global mobility strategies and crisis management.

Julia works closely with governments and business on Brexit and provided expert evidence to the European Parliament. She has represented business at the UK Prime Minister’s immigration stock take meeting and acted as an advisor to the Home Office. Julia sits on SHRM’s Immigration Specialty Panel, the board of the London Chamber of Commerce and Industry, the Mayor of London’s Brexit Advisory Group and the Home Office EU Immigration Employer’s Group.

Before joining Fragomen, Julia was a Partner and Head of Global Immigration at PwC leading complex multi-jurisdictional client engagements.

Executive Director, partner and founder of MOT Training and Development, Inc a consulting company based in Miami, USA and Sao Paulo, Brazil, that holds a portfolio of international large companies since 1995.

Recognized by the T&D international community as one of the top professionals in the global industry, he is a leader in pioneering new models of learning and performance and people development at workplace, generating improvement of the business results in global companies. Alfredo is a multi-lingual Euro-Brazilian consultant, keynote speaker, board director, MBA professor and business books writer.

Amongst his extensive experience at global/international arena, evidenced through awards and invitations to make presentations at international T&D conferences, Alfredo Castro has travelled the world spearheading leadership models and learning solutions at business environment, mainly in the areas of change management, storytelling, corporate governance and consultative sales.

His 35 years of professional experience has given him the recognition from international T&D professionals and associations, after designing and implementing blended learning programs in more than 120 companies in more than 25 countries (Asia, Africa, Europe and Americas). His business agenda makes him travel about 40% of the year, making presentations or MBA classes, coach, consult and lead international projects at diverse cultures. After having a successful career as an executive (highlighted by a fast upward trajectory from consultant to international partner-director) along 17 years, in 1995 he became a founder of MOT Training and Development.

His top-notch expertise fully justified his nomination as the Chairman of the 2010 ATD Advisory Committee. He is the only non-north American T&D consultant who chaired the largest T&D association advisory committee, in 70 years of ASTD history.

Passionate about art, like performing humanitarian work for NPOs and carries out free coaching for professionals beginning their careers, in order to guide new gen-professionals on their goals.

Deborah joined TELUS International in December 2009 as Benefits and Corporate Social Responsibility Manager for El Salvador, back when the company only had 600 employees. From the beginning of her career at TELUS International, she oversaw all matters related to Culture, Engagement and Attrition, implementing new benefits, development programs and employee retention strategies.

 

Deborah then transitioned to the Site HR Manager role, where she supported the Operation through the HR Business Partners team. In 2014, Deborah was promoted to Human Resources Director, responsible of delivering on the TELUS International Value Proposition by safeguarding our brand promise of being a “Caring Culture” organization.

 

Deborah’s intent is to create a happier, better and safer place for our employees because she truly believes that Happy People = Happy Customers. Her duties include the administration of the organization’s Human Resources function, she oversees organizational development, performance management, HR Business Partners, employee relations, employee retention and development  strategies, benefits, and corporate social responsibility, leading the HR staff in El Salvador.

Throughout her career at TELUS International, Deborah has established great relationships with both our customers and Operations leaders, constantly delivering on our TELUS International values. She has been the Connections - the TELUS Women's Network Chair since it was implemented in 2014, and is now leading the implementation of the local Diversity and Inclusiveness Council launched in 2018 for El Salvador.

 

Overall, Deborah has 15 years of experience in Human Resources, since she started her career in Recruitment as University Relations Coordinator and Senior Recruiter. Prior to joining TELUS International, she worked in other companies in the contact center industry such as DELL, in Recruitment, and in the Global Benefits team at Stream Global Services.
 

Deborah has bachelor degree in Business Administration. She lives in San Salvador with her 4 kids, Roberto, Deborah, Fernando and Mariana. She loves visiting the beautiful beaches and mountains in El Salvador with her family and enjoys time being surrounded by her close friends.

Rebel hospitality entrepreneur and New York Times bestselling author, Chip Conley is a leader at the forefront of the sharing economy. At age 26 he founded Joie de Vivre Hospitality (JdV), transforming one inner-city motel into the second largest boutique hotel brand in America. After running his company as CEO for 24 years, he sold it and soon the young founders of Airbnb asked him to help transform their promising start-up into the world’s leading hospitality brand. Chip served as Airbnb’s Head of Global Hospitality and Strategy for four years and today acts as the company’s Strategic Advisor for Hospitality and Leadership. 

Chip’s five books include PEAK and EMOTIONAL EQUATIONS and are inspired by the theories of transformation and meaning by famed psychologists Abraham Maslow and Viktor Frankl. In his new book, WISDOM@WORK: The Making of a Modern Elder (September 2018), Chip shares his experiences – as both mentor and unexpected intern – at Airbnb, and why he believes the intergenerational exchange of wisdom is critical to the modern workplace and our society.

Chip is the founder of Fest300 (part of Everfest), San Francisco’s annual Celebrity Pool Toss that has raised millions for families in the neighborhood where he opened his first hotel, and the Hotel Hero Awards that shine a light on outstanding line level employees. Chip is a recipient of hospitality’s highest honor, the Pioneer Award, and holds a BA and MBA from Stanford University, and an honorary doctorate in psychology from Saybrook University. He serves on the boards of the Burning Man Project and the Esalen Institute, home of the Conley Library.