Leadership & Navigation

Cesar Aguirre is the Vice President of Human Resources for the EMEA/LATAM Division at American Tower Corporation. In that capacity, Cesar provides leadership in the development and integration of the company’s Human Resource programs for ATC existing markets in Brazil, Chile, Colombia, Costa Rica, Germany, Ghana,  Mexico, Nigeria, Peru, South Africa and Uganda.

For the past 30 years, Cesar has held senior executive HR positions at  ATC, Tyson Foods International, Human Assets Group, Sony Electronics, Microsoft, CIGNA International, and Data General Computers, amongst others, involving the full spectrum of HR responsibilities, including organizational culture assessment and change, change management, leadership development, human resources generalist.  Additionally, has been an instructor at the Executive and Professional Education Department, College of Business Administration of the Florida International University in Miami. He has been a regular speaker at industry and HR forums and conferences.

Cesar holds a BS degree in Industrial Engineering from Chihuahua Mexico Technological College and a diploma in HR Management from ITSM in Chihuahua.  In addition, he completed the Senior HR Executive Development Program at the University of Michigan. He is a GPHR and a current member of the Society of Human Resources Management (SHRM).

Nicole Oliver’s recruiting career began in 2007 with Robert Half International and continued with AppleOne Employment Services, where she served as a branch leader for 4 years.  In 2012, Ms. Oliver transitioned into corporate recruiting as the Director of Talent Acquisition for a specialized financial services company.  Under her leadership, the organization was able to acquire the necessary talent to expand their business services into emerging markets and grew from 700 employees to over 2000 in just 14 months.  Currently she serves as a Recruiting Business Partner for Meritage Homes, providing talent advisory services to business leaders as they expand their operations across the southeast. 

With expertise in workforce planning, sourcing strategies, selection methods and leadership development, Ms. Oliver has a track record of successfully delivering ambitious talent solutions.  She believes that the purpose of recruiting isn’t simply to fill requisitions or achieve a headcount goal.  It’s an opportunity to serve others by uncovering their needs and connecting them to solutions that empower and elevate everyone involved.

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, where she has taught since 1996. She is the author of Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy (Jossey-Bass, 2012), and over seventy articles on leadership, teams, innovation, and organizational learning.  She teaches courses on leadership and organizational learning, has served on 30 doctoral committees, and is the author of more than 30 Harvard Business School case studies. She has received numerous awards, including the Accenture Award for significant contribution to improving the practice of management in 2004, the Cummings Award for mid-career achievement from the Academy of Management in 2006, and selection as one of the 20 Most Influential International Thinkers in Human Resources (#7) by HR Magazine in 2013.  Number 15 on the Thinkers50 list of the worlds’ most influential management thinkers, Edmondson speaks regularly on leadership and management in companies and conferences around the world. 

Seth Holverson was most recently the Global Director of Human Resources for Nike Inc.'s contract manufacturing of over 1 million workers in 700+ factories across 44 countries. In his role, Seth was responsible for developing, advancing and innovating Human Resources programs that increased employee engagement and improved labor compliance.  Seth was also responsible for leading multi-stakeholder partnerships with international labor organization's that protect and advance workers' rights worldwide. 

During his career, Seth has held various Human Resources roles at Pfizer, Merck and Altria Group in Employee Relations, Compensation, Talent Acquisition and as a Business Partner.  He has BA in Sociology from the University of North Dakota and a Masters of Industrial and Labor Relations from Cornell University.

Gregg is a 25 year veteran of the adidas Group.  The global organization of the company consists of 12 markets, doing business in over 190 countries through subsidiaries and joint ventures.  They have 46,000 employees worldwide, and approximately 70% of these employees are in the Commercial segment of the company.  

Gregg is a Global HR Professional with HR leadership experience on three continents, having lived and worked in the US, Europe and Asia.  Currently, he is Sr. Vice President of Human Resources – Commercial, based at Headquarters in Herzogenaurach, Germany.  He leads a global department that provides comprehensive HR Business Partner Support to the adidas and Reebok Brands, plus the three (3) global Sales Channels - Wholesale, Retail, eCommerce - supporting the full range of employees from CSO’s and CMO’s to Retail Shop Staff. 

Gregg joined the adidas Group in the United States in 1988 as Manager of Distribution and Logistics.  In 1990, he became Director of Human Resources for adidas America and held this role until his move to the HQ in 1998. 

Prior to adidas, Gregg held Human Resources and Operations Management roles with a US-based Textile manufacturing company. 

Gregg is a 1979 graduate of Wofford College in Spartanburg, South Carolina.  He holds a Global Professional Human Resources (GPHR) certification from the Human Resources Certification Institute and is a frequent speaker on Leadership, Motivation, Employee Engagement and other HR-related topics.

Jennifer McClure is an entrepreneur, keynote speaker, and high-performance coach who works with leaders to leverage their influence, increase their impact, and accelerate results.

Frequently recognized as a global influencer and expert on the future of work, strategic leadership and innovative people strategies, Jennifer has decades of in-the-trenches leadership and executive experience working in and with startups, privately held companies, and Fortune 500 organizations in a variety of industries.

As a top-rated keynote speaker, Jennifer has shared her insights with thousands of leaders at conferences and corporate events around the world. Clients include Procter & Gamble, General Electric, IBM, SAP, Bloomberg, Charles Schwab, Stryker, LinkedIn, Notre Dame University, Society for Human Resource Management, Association for Legal Administrators, and Association for Talent Development.

In her informative and entertaining keynote programs and workshops, she shares a blend of research, best practices, case studies and storytelling which leaves audience members inspired and motivated to take action when they return to work.

Jennifer is also the Chief Excitement Officer of DisruptHR, a global community designed to move the collective thinking forward when it comes to talent in the workplace, and she hosts a weekly podcast – Impact Makers with Jennifer McClure – sharing conversations with practitioners, entrepreneurs, authors and speakers who are changing the world while building careers that they love, and lives that matter.

For over two decades UP! Your Service Founder and Chairman Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, thought-leaders and customer service speakers on the topic of achieving superior service.

Any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.

Ron’s methodology includes a set of proven service principles, leadership rules, culture-building blocks and implementation roadmaps that apply effectively across all industries and cultures. This methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline.

Ron is a regular columnist at Bloomberg Businessweek. He is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today.

Steve Browne, SHRM-SCP is the Chief People Officer for LaRosa's, Inc., a regional Pizzeria chain. He has 35+ years working as an HR professional in a variety of industries. He has a globally recognized HR blog and author of three books, HR on Purpose !!, HR Rising !! and HR Unleashed !! He is a past member of the SHRM Board of Directors. Steve also runs a global HR network called the HR Net which reaches 15,000+ HR and business professionals weekly.