Organization (Technical)

Carol Henriques
Principal and Client Partner
TiER1 Performance
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WHAT CAROL BRINGS TO THE TABLE
Carol has 25+ years of Organization, Leadership, and Team Effectiveness experience. She led organization transformation efforts inside telecommunication and pharmaceutical companies, and then took that experience to clients across industries when she transitioned to external consulting. Carol led consulting teams at Andersen, Deloitte, and Capital H Group before starting HighBar Consulting, a firm that is now part of TiER1 Performance. In all her work, she brings a unique blend of deep subject-matter expertise, curiosity, objectivity, systems thinking, and pragmatism. Carol cares deeply about her clients and supporting them on their journey to success. As a result, she has many long-standing client relationships.

WHAT SHE’S PASSIONATE ABOUT
Carol is passionate about helping clients find innovative solutions to organizational challenges. She has a knack for developing practical, systems-focused solutions that are rooted in an understanding of the unique characteristics of each client’s situation. Her approach helps clients simultaneously build organizational performance and people engagement.

FUN FACT
One of Carol’s ancestors was a pirate in the 1500s. He worked on behalf of his country, the Netherlands, raiding the ships of enemy countries. Ahoy, Matey!

SESSIONS:
Gina Max
Senior Vice President and Chief People Officer
Knauf North America
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Gina S. Max is a seasoned executive with over 27 years of experience in human resources and leadership roles. Her mission is to create a workplace where every employee thrives, contributes, and feels valued.  As the Senior Vice President and Chief People Officer at Knauf Insulation, Inc., she plays a pivotal role in shaping the organization’s talent strategy and fostering a positive work environment. Gina is passionate about empowering employees and driving organizational excellence. Her commitment to fostering a culture of growth and innovation has been instrumental in her success. 

Key Achievements: 

  • Successfully led cross-functional teams to update organizational structure, create new programs, and implement change at both USG and Knauf. 
  • Transformed Knauf’s approach to human resources and people management with innovative ideas on employee engagement, rewards and recognition, and talent development.  
  • Led the development of DEI and Inclusion Strategy Teams at both USG and Knauf. 
  • Created proactive and strategic Recruitment and Onboarding plans for numerous business initiatives including Knauf’s largest greenfield facility in North America. 

Prior to joining Knauf, Gina spent over 25 years at USG Corporation where she started in an entry-level human resources position and worked in a number of human resources and field leadership roles across the company. In 2021, Max was promoted from the Head of Talent at USG to her current role. 
She received a bachelor’s degree in psychology from Penn State University and a master’s degree in business administration from Capella University.  Max also holds the Senior Professional in Human Resources certification and is trained in Lean Principles. Max resides in the western suburbs of Chicago with her three children. In her free time Max enjoys spending time with family, reading the latest business and strategy books, and travelling to the Jersey Shore.   

SESSIONS:
Tuesday, June 25, 2024 - 2:00pm to 3:00pm
Carol Henriques
Principal and Client Partner
TiER1 Performance
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WHAT CAROL BRINGS TO THE TABLE
Carol has 25+ years of Organization, Leadership, and Team Effectiveness experience. She led organization transformation efforts inside telecommunication and pharmaceutical companies, and then took that experience to clients across industries when she transitioned to external consulting. Carol led consulting teams at Andersen, Deloitte, and Capital H Group before starting HighBar Consulting, a firm that is now part of TiER1 Performance. In all her work, she brings a unique blend of deep subject-matter expertise, curiosity, objectivity, systems thinking, and pragmatism. Carol cares deeply about her clients and supporting them on their journey to success. As a result, she has many long-standing client relationships.

WHAT SHE’S PASSIONATE ABOUT
Carol is passionate about helping clients find innovative solutions to organizational challenges. She has a knack for developing practical, systems-focused solutions that are rooted in an understanding of the unique characteristics of each client’s situation. Her approach helps clients simultaneously build organizational performance and people engagement.

FUN FACT
One of Carol’s ancestors was a pirate in the 1500s. He worked on behalf of his country, the Netherlands, raiding the ships of enemy countries. Ahoy, Matey!

SESSIONS:
Gina Max
Senior Vice President and Chief People Officer
Knauf North America
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Gina S. Max is a seasoned executive with over 27 years of experience in human resources and leadership roles. Her mission is to create a workplace where every employee thrives, contributes, and feels valued.  As the Senior Vice President and Chief People Officer at Knauf Insulation, Inc., she plays a pivotal role in shaping the organization’s talent strategy and fostering a positive work environment. Gina is passionate about empowering employees and driving organizational excellence. Her commitment to fostering a culture of growth and innovation has been instrumental in her success. 

Key Achievements: 

  • Successfully led cross-functional teams to update organizational structure, create new programs, and implement change at both USG and Knauf. 
  • Transformed Knauf’s approach to human resources and people management with innovative ideas on employee engagement, rewards and recognition, and talent development.  
  • Led the development of DEI and Inclusion Strategy Teams at both USG and Knauf. 
  • Created proactive and strategic Recruitment and Onboarding plans for numerous business initiatives including Knauf’s largest greenfield facility in North America. 

Prior to joining Knauf, Gina spent over 25 years at USG Corporation where she started in an entry-level human resources position and worked in a number of human resources and field leadership roles across the company. In 2021, Max was promoted from the Head of Talent at USG to her current role. 
She received a bachelor’s degree in psychology from Penn State University and a master’s degree in business administration from Capella University.  Max also holds the Senior Professional in Human Resources certification and is trained in Lean Principles. Max resides in the western suburbs of Chicago with her three children. In her free time Max enjoys spending time with family, reading the latest business and strategy books, and travelling to the Jersey Shore.   

SESSIONS:
Monday, June 24, 2024 - 11:00am to 12:00pm
Tina Schust Robinson
Personal Pronouns
She/Her/Hers
Founder
WorkJoy LLC
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As founder of WorkJoy, Tina builds on 20 years of operations, technology consulting, and HR leadership experience to provide facilitation and coaching solutions to organizations ready to unleash the potential of their people. She co-creates talent programs that drive business outcomes and deliver human results, partnering with leaders from prominent organizations including Fabletics, FOX Sports, National Wildlife Federation, SAP, Savage X Fenty, and Spotify. Tina graduated from the University of Virginia (BA), University of Michigan (MBA), and Coactive Training Institute coaching program, and is adjunct faculty at Loyola Marymount University. She lives in Los Angeles with her writer husband and two pet parrots.

 

SESSIONS:
Tuesday, June 25, 2024 - 4:00pm to 4:20pm
Debra Keller
President & Chief Compliance Officer
Victig Background Checks
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Deb Keller is President & Chief Compliance Officer of Victig Background Checks, a nationally accredited background screening firm. She’s a national authority on background screening, regulatory compliance, the FCRA, the use of criminal records in employment and the EEOC Guidance.

She’s spoken at six Annual SHRM Conferences, recently completing consecutive sessions at SHRM21, SHRM22 and now SHRM23 as well as 35+ State SHRM and Employment Law Conferences.  

Deb has been quoted in SHRM magazine and the 2020 Complete Guide to Human Resources & the Law. Deb holds the PBSA Advanced Certification, designating advanced expertise in the FCRA and background screening.

SESSIONS:
Christine Mixan, ICF PCC
Talent Planning Lead
General Motors
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Christine Mixan is a Talent Management leader and Executive Coach with eighteen years experience in leading enterprise-wide initiatives for Fortune 500 companies in leadership development, executive coaching, team effectiveness, culture and succession planning.

Christine holds her advanced PCC credential from ICF and a Master’s in Communication and Organizational Development from the University of Nebraska Omaha.

In her current role, Christine leads the strategy and execution of General Motor's Talent Planning processes and solutions. Christine has also held Talent Management positions across industries, including retail, insurance, government, and financial services where she has built leadership systems from the ground up.

SESSIONS:
Karl James Ahlrichs, SHRM-SCP, CSP
Senior Consultant
Gregory and Appel
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Karl Ahlrichs specializes in helping organizations solve their talent shortage. 

He is a national speaker, author, and consultant, presenting on the people issues in all industries with a focus on solving the talent shortage, and is often quoted in the local and national media. 

He has held senior level positions in multiple Professional Services firms, and was a founding partner of ExactHire, bringing his HR, operations, diversity & belonging, and learning & development skills with him.

He loves intentionally improving with all manner of hobbies including writing haiku, mastering photography and learning Spanish. He wishes he had stuck with his guitar lessons in high school.

He was named the SHRM Human Resource Professional of the Year for the State of Indiana. He is on the Boards of several organizations, including the Maryland CPA Society.  He has lived in Scotland and Spain and is passionate about exploring new experiences with his family and friends.

SESSIONS:
Karie Willyerd
Chief Customer Strategy Officer
GP Strategies
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Karie Willyerd is the Chief Customer Strategy Officer for GP Strategies and is a fractional CLO in residence for Skillable and Uplimit. A six-time Chief Learning/Talent Officer, she was most recently the SVP and CLO for Visa. She is the only CLO to have taken two companies to number one in the world as recognized by ATD.

Karie is the coauthor of the award-winning The 2020 Workplace and Stretch, an Amazon Editor’s Pick. ATD honored Dr. Willyerd with the 2017 Distinguished Contribution to Talent Development Award. She is on the advisory board for Ezra Coaching and the CSU business school.

SESSIONS:
Tuesday, June 25, 2024 - 11:00am to 12:00pm
Dr. David S. Cohen
Founder and Contrarian Consultant
DS Cohen & Associates
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Dr. David S Cohen, Ed. D. has a vision: organizations that thrive by living their values in good times and especially VUCA times. David's first career was in elementary and high school education, where he built a reputation for building school communities based on purpose and social responsibility. Thirty-three years ago, David transitioned to corporate consulting. As a consultant, David earned a reputation as a contrarian consultant because he does not always follow what is popular in his chosen field. David works with leaders helping them understand what is and what is not necessary to build an active and positive organization. He helps leaders' step into life's challenges, inspiring them to create a sustained approach through a values-based focus, resulting in better business results. David has had the privilege of partnering with firms across five continents and all business sectors. Additionally, he has worked with governments, from the local to the federal levels, and not-for-profits.

He has taught at Queens University School of Labour Relations and the executive education program at the Schulich School of Business, York University. Currently, he teaches organizational development at Durham College. David earned his doctorate from Boston University in Humanistic and Behavioural Studies. During that time, he also completed independent studies at the Harvard School of Education, where he was a teaching assistant.

David is a keynote speaker, educator, disruptor, facilitator, team builder, and executive coach. He has authored two books and numerous articles in professional journals.

  • The Talent Edge: A Behavioral Approach to Hiring, Developing, and Keeping Top Performers (John Wiley and Sons, August 2001)
  • Inside the Box: Leading With Corporate Values to Drive Sustained Business Success (Jossey-Bass September 2006)

When David is not travelling, he is hanging out with his five grandchildren, when possible, attending Toronto Raptor's games, or relaxing with family and friends.

David is honored to be recognized by the GlobalGurus30 as one of the top 30 GlobalGurus in Organizational Culture.

SESSIONS:
Wednesday, June 26, 2024 - 10:30am to 11:30am
Christina Coyle, SHRM-SCP
SVP Talent Acquisition Client Services
Alexander Mann Solutions Corporation
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Christina is a seasoned talent acquisition leader and consultant with a track record in delivering innovative and scalable solutions for high-volume hiring across various industries and markets. She is a SHRM Senior Certified Professional (SHRM-SCP) and a member of Chief, a network for senior women executives. Christina's mission is to drive business results through an engaged and agile workforce, blending art and science in her approach. She leverages persona-based employment brand storytelling, data modelling, conditional logic, automation, and AI to optimize the workforce and enhance the people experience of the future. Christina led first-generation RPO solutions for Samsung, Verizon and Walmart prior to driving talent acquisition transformation initiatives as an in-house practitioner at McDonald's, ISS Global, and Advantage Solutions. Christina is a Senior Vice President – Client Services at AMS with a strategic focus on advisory-infused, tech-enabled RPO at scale.

SESSIONS:
Annie Hammer
Head of Technology and Brand Advisory
AMS
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SESSIONS:
Kerri Nelson, Ph.D.
Director, Mission Research
SHRM
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Kerri Nelson, Ph.D., is the Director of Mission Research at SHRM. She is responsible for leading, developing, and designing strategic, public-facing research that provides organizations, business leaders, and policymakers with evidence-based insights at the intersection of people and work. She also partners with public and private organizations to produce research related to work, worker, and workplace. Kerri has led research on a variety of topics including pay equity, skills-based hiring, untapped talent pools, workplace culture, and the global workforce. Her work has been featured in top news outlets, on podcasts and webinars, and on the Hill.

SESSIONS:
Tuesday, June 25, 2024 - 11:00am to 12:00pm