In-person Only

Emily M. Dickens, J.D.
Chief of Staff, Head of Government Affairs & Corporate Secretary
SHRM
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Emily M. Dickens, J.D., serves as SHRM Chief of Staff, Head of Government Affairs & Corporate Secretary. She is the executive responsible for coordinating staff to implement the CEO's vision, serving as corporate secretary for the SHRM Board and subsidiary boards, as well as managing external partnerships and providing oversight for the Government Affairs division.

Dickens is an attorney with significant and progressive experience in government, higher education and the non-profit sector. She has served as a member of the leadership team at the University of North Carolina system, the Association of Governing Boards of Colleges and Universities and the Thurgood Marshall College Fund.  Her prior roles include general counsel, chief relationship officer, senior vice president, vice president for public policy and assistant vice president for federal relations.  Dickens has also worked at Duke University and Fayetteville State University in administrative and external affairs roles. 

Emily is actively engaged in board service. She formerly served on the  Fayetteville/Cumberland (NC)  Chamber  of  Commerce  (Secretary  of  the  Board),  the Cumberland County Workforce Development Board, the  North  Carolina  Partnership  for  Defense  Innovation Board, and the Educational Advancement Foundation. She is currently a member of the Advisory Council of the Congressional Hispanic Caucus Institute (CHCI), the Advisory Board of the College of Arts and Sciences at North Carolina Central University, and chairs the International HBCU Task Force for Alpha Kappa Alpha Sorority, Incorporated.

She is a graduate of North Carolina Central University and North Carolina Central University School of Law. 

 

SESSIONS:
Bo Cooper
Personal Pronouns
He/Him/His
Partner
Fragomen
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Bo Cooper, Partner, Fragomen Bo Cooper is a Partner in Fragomen’s Washington, DC office, leading the Government Strategies and Compliance Group. He serves on the firm’s Executive Committee, where he works to set Fragomen’s strategic vision and philosophy, manage its worldwide operations, and ensure it remains progressive, agile, efficient, innovative, and consistent across all its jurisdictions. He provides strategic immigration advice to a diverse clientele, including corporations, nonprofits, hospitals, universities, and media outlets. Bo has extensive experience in navigating complex immigration challenges, interacting with Congress, executive agencies, and consulates, and representing clients in federal audits and investigations.  

 Previously, Bo was General Counsel of the U.S. Immigration and Naturalization Service (INS) from 1999 to 2003, directing a legal program of 700 attorneys. He advised top U.S. officials on immigration law and has significant federal litigation experience as a former trial attorney in the Department of Justice. Bo has frequently testified before Congress and appeared in various media outlets such as PBS Newshour, Sixty Minutes, and CNN. He participated in negotiating international immigration agreements and served as a U.S. delegate to international organizations.  

Bo has taught immigration, national security and related courses at the University of Michigan, Georgetown and American University law schools, and he currently teaches asylum law as a member of the adjunct faculty at Tulane Law School. He has an extensive pro bono practice and has contributed as amicus in key Supreme Court cases, served as an expert witness in federal litigation, and advised the Department of Homeland Security. He is also on the Advisory Board of the Migration Policy Institute. Bo received his J.D. from Tulane Law School and his B.A. from Tulane University. 

SESSIONS:
Sunday, June 23, 2024 - 1:10pm to 2:00pm
 
Sunday, June 23, 2024 - 12:05pm to 12:55pm
Jennifer Buchanan
Vice President
Walmart Academy
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Jennifer is the Vice President of Walmart Academy, the learning arm of the world's largest retailer, where she leads the design and delivery of learning experiences that enable over 2 million associates to build skills for now and the future. She has experience in various learning and development roles at Department of Defense, American Express, Walmart and Sam's Club, where she has launched award-winning programs that have enhanced the learning culture, career development, and performance of the frontline and supply chain workforce.

Jennifer holds an Executive Program for Leadership Acceleration certificate from Harvard Business School Executive Education, a Master's degree in Education from the University of South Florida, and a Bachelor's degree from Florida State University. She has published multiple articles on learning and development topics and has been recognized as a Top 50 Learning and Development Professional and a CLO LearningElite Finalist. She is passionate about creating learning opportunities that empower associates to achieve their career dreams and contribute to the success of the organization.

SESSIONS:
Sunday, June 23, 2024 - 11:30am to 12:05pm
Carlos Abrams-Rivera
CEO
The Kraft-Heinz Company
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Carlos Abrams-Rivera is CEO of The Kraft Heinz Company and a member of the Board of Directors. Prior to becoming CEO and leading more than 36,000 employees around the world, Carlos served as President of Kraft Heinz, and President of the company’s North America Zone. He joined Kraft Heinz in 2020 after a career spanning more than two decades at companies including Mondelez and Campbell’s. Carlos holds a Bachelor of Science degree in Economics from Carnegie Mellon University as well as an MBA from the University of Michigan’s Stephen M. Ross School of Business.  

SESSIONS:
Melissa Werneck
Global Chief People Officer
The Kraft-Heinz Company
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Melissa Werneck is the Global Chief People Officer for The Kraft Heinz Company, overseeing the company’s global Human Resources function. She is responsible for talent management and talent acquisition, leadership development, total rewards and recognition, engagement, learning and DEI&B for Kraft Heinz’s global workforce. Throughout her career, Melissa has held a wide range of positions at H.J. Heinz Company and América Latina Logística, ranging from human resources to marketing, to supply chain, ESG and IT. Melissa holds a degree in Chemical Engineering from Federal University in Brazil and an MBA from the COPPEAD Graduate School of Business at Federal University. 

SESSIONS:
Moderator: 
Mark C. Thompson
Chief Executive Officer
CEO Academy
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Mark Thompson is Chief Executive Officer of the CEO Academy, a SHRM company, and long ranked the world’s #1 CEO Coach. He was in 2023 inducted into the Coaching Legends Hall of Fame by the Thinkers50, considered the Oscars of Management. Thompson previously served as Schwab’s chief of staff, chief customer experience officer and CEO of Schwab.com. He was a cofounding advisor to the Virgin Branson Entrepreneurship Centres; a board member of Esurance, acquired by Allstate; and Interwoven, acquired by Hewlett Packard. He was Chairman of Integration Semiconductor, acquired by SiliconLabs and Chairman of Rioport, which pioneered the mp3 player for Apple’s iPod. He was cofounding advisor to the Stanford Realtime Venture Design Lab, where he served as a visiting scholar and faculty at his alma mater, Stanford University. Thompson is also adjunct faculty at the World Economic Forum, World Business Forum, John F. Kennedy University, and has cochaired the Institute of Coaching at Harvard. He has edited 20 books and coauthored business classic, Success Built to Last: Creating a Life That Matters; and the New York Times bestseller, Admired.

SESSIONS:
Sunday, June 23, 2024 - 11:30am to 12:05pm
Martin Keen
Master Inventor
IBM
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Martin Keen, an IBM Master Inventor, holds over 400 issued patents and leads the development of online video training content for the Systems Technical Training team. Renowned for his engaging educational content, Martin's AI-focused videos on the IBM Technology YouTube channel have amassed over 6 million views, making him a leading voice in AI technology education. 

SESSIONS:
Sunday, June 23, 2024 - 11:00am to 11:25am
Andy Biladeau
Chief Transformation Officer
SHRM
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Andy brings 10+ years of experience as a Human Resources leader, practitioner, and consultant. He began his career at PwC, where he led global HR transformation engagements for Fortune 500 clients, founded PwC's Learning Solutions consulting practice, and served as the Product Owner for PwC's Change Navigator platform.
 
As Director of Talent Development at Target Corporation, Andy led a team responsible for Training, Leadership Development, and Change Management for over 100,000 store team members. During his time at Target, he also led the organizational readiness efforts for Target's enterprise Operating Model Transformation, impacting +2,000 retail stores and more than +250k employees.
 
As a founding team member at the Josh Bersin Company, Andy lead the HR Advisory Services practice and delivered consulting engagements across all areas of HR, serving many clients in the Fortune 100. Additionally, he served as the Chief Learning Officer for the Josh Bersin Academy.
 
Now the Chief Transformation Officer at SHRM, Andy drives the execution of the SHRM global strategy, ensuring the development and successful delivery of innovative products, unparalleled services and transformative experiences to the diverse audiences SHRM serves.

SESSIONS:
Nichol Bradford
Executive-in-Residence for AI + HI
SHRM
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Nichol Bradford is a futurist, investor, and technology executive
dedicated to amplifying human potential through the thoughtful
integration of AI. As SHRM's AI + HI Executive-in-Residence, she
shapes global strategies impacting 362 million workers through
340,000 HR professionals across 180 countries. She is the Co-Founder
of Niremia Collective, a venture fund investing in the future of human
potential.

With over two decades of experience in technology and human
development, Bradford specializes in strengthening mental, emotional,
and social health (MESH) to drive innovation. She reaches over
100,000 people annually through thought leadership and speaking
engagements, including TEDx talks. Her unique approach combines
psychology, neuroscience, and organizational change to guide
companies through human-centered AI adoption.

Bradford's impressive track record includes operating World of Warcraft
in China, co-founding TransformativeTech.org, and building the largest
global network for human potential technology spanning 450+ cities.
Through her $22.5M venture fund, she targets the $8.5 trillion human
potential market. Her mission is clear: creating a future where AI
enhances human capabilities while strengthening social cohesion and
well-being.

SESSIONS:
Sunday, June 23, 2024 - 11:00am to 11:25am
 
Sunday, June 23, 2024 - 10:30am to 11:00am
Wendy Miller
Chief People Officer, North America
McKinsey & Co.
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Wendy Stratman Miller is the Chief People Officer for North America at McKinsey & Company where she shapes and manages the firm’s People strategy, processes, and professional teams.

During her 19 years in McKinsey’s People function, Wendy has built and overseen an integrated team with responsibility for recruiting, professional development, evaluations and reviews, learning, and human resources. She partners globally to design the firm’s regional People strategy, employee value proposition, and experience, including the diversity and inclusion strategy and shift toward a stronger development culture.

Previously, Wendy was a McKinsey consultant serving clients on various strategic topics with a focus on marketing and sales in consumer and retail industries.

Wendy has an MBA from Harvard Business School, and a BS in Accounting from Miami University. She lives in Atlanta, GA, with her husband, Matt, and three children.

SESSIONS:
Sunday, June 23, 2024 - 10:30am to 10:55am
 
Sunday, June 23, 2024 - 10:00am to 10:30am
Andy Biladeau
Chief Transformation Officer
SHRM
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Andy brings 10+ years of experience as a Human Resources leader, practitioner, and consultant. He began his career at PwC, where he led global HR transformation engagements for Fortune 500 clients, founded PwC's Learning Solutions consulting practice, and served as the Product Owner for PwC's Change Navigator platform.
 
As Director of Talent Development at Target Corporation, Andy led a team responsible for Training, Leadership Development, and Change Management for over 100,000 store team members. During his time at Target, he also led the organizational readiness efforts for Target's enterprise Operating Model Transformation, impacting +2,000 retail stores and more than +250k employees.
 
As a founding team member at the Josh Bersin Company, Andy lead the HR Advisory Services practice and delivered consulting engagements across all areas of HR, serving many clients in the Fortune 100. Additionally, he served as the Chief Learning Officer for the Josh Bersin Academy.
 
Now the Chief Transformation Officer at SHRM, Andy drives the execution of the SHRM global strategy, ensuring the development and successful delivery of innovative products, unparalleled services and transformative experiences to the diverse audiences SHRM serves.

SESSIONS:
Kathleen Pearson
Global Chief Talent Officer
McDermott Will & Emery
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Kathleen Pearson serves as the Global Chief Talent Officer at McDermott Will & Emery, an elite global law firm with over 3,000 partners and employees. With a career spanning more than two decades in human capital management, Kathleen has dedicated herself to fostering strong, resilient, and diverse teams adept at navigating change and uncertainty. Her strategic leadership encompasses all aspects of people-related functions, including talent acquisition, management, employee relations, training and development, as well as compensation and benefits. Kathleen's passion lies in delivering human-based solutions to human-created challenges, empowering individuals and teams for future success. Her expertise in building teams that adapt, innovate, and thrive has established her as a venerated leader in the legal industry.

SESSIONS:
C. Lauren Fast, SHRM-SCP, SHRM-SCP; GPHR; SPHR
Chief People Officer
iS Clinical
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Lauren Fast is the Chief People Officer at iS Clinical and a seasoned Executive Coach, known for her transformative impact on organizational culture. With two decades of leadership experience, Lauren excels in leveraging HR strategies to drive business results. She combines strategic foresight with a hands-on approach, effectively merging business intelligence with people solutions.

Lauren holds advanced certifications including SHRM-SCP, GPHR, and SPHR, underscoring her deep expertise in human resources. She also possesses a master’s in engineering management, a bachelor’s in business, and a certificate in domestic and international employment law and labor relations. A trusted advisor, Lauren guides leaders through growth and change, turning strategic plans into real-world successes. Her deep understanding of the balance between profitability and prioritizing people makes her an invaluable partner in navigating business challenges and fostering a thriving organizational culture.

SESSIONS:
Moderator: 
Scott Kittrell
Managing Director
Gap International
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Scott Kittrell is accountable for Gap International’s strategy consulting business and has been instrumental in developing the Breakthrough Strategy process. Mr. Kittrell is also responsible for the development and execution of Gap’s corporate strategy, technology infrastructure,  and the design and development of Gap’s digital solutions.

Since 2003, Mr. Kittrell has designed and led Breakthrough Strategy in many corporations and countries around the world with executive teams in over thirty countries throughout North America, South America, Europe, Africa, and Asia. He regularly consults executives and teams in Global 1000 organizations, working with them to deliver breakthrough results and performance.

Prior to joining Gap in 2003, Mr. Kittrell worked as an internal strategy consultant for a not-for-profit organization and served as Director of Operations and Creative Director for a marketing firm in Central Florida. He received his B.S. in Business Administration with a focus on Operations Management from The Ohio State University and an M.B.A. from The Wharton School at the University of Pennsylvania, focusing on Strategic Management, Entrepreneurial Management and Corporate Finance.

SESSIONS:
Sunday, June 23, 2024 - 9:30am to 10:30am