Sessions

Change and innovation and reacting to pandemic with a new work environmental creates conflict - and must be dealt with in a healthy way. This is even more difficult in a "distributed workforce" environment.  In this interactive session, participants will learn a systematic approach on how to deal with a range of personality types, and how to use training as a lever to rebuild organizational culture.  

By using a systematic approach to identifying and disarming challenging fellow employees, participants will be able to eliminate the roadblocks and build a high performing culture. This course is presented through examples, group discussion, and interactive exercises.

Learning Objectives:

• The impact of workplace conflict and the causes of personal conflict.
• How conflict can damage a high performing culture.
• Using virtual learning tools to repair a fragmented culture.
• How to assess the style of the individuals that you are communicating with.
• Core communication competencies that all professionals should have.
• When nothing works - how to deal with the challenge.

In-person session offerings are on a first-come, first-served basis.