Sessions

None of us needs to be reminded of what kind of years 2020 and 2021 were! While we all hope 2022 will be better, none of us is certain. The challenges we have faced are new and complicated and many appear here to stay. One thing that has remained constant, however, is our need to manage our employees’ performance, whether they are working from our office or their office at home. As we know, proper documentation and managing our employees with empathy are crucial for a myriad of employee relations issues.  As importantly, when it comes to discrimination, retaliation and other wrongful discharge claims, legal liability often turns on the documentation.  It’s not enough simply to document, document, document.  Poor documentation is as dangerous as no documentation. The key is not only what you say but also how and when you say it. Empathy is paramount and has never been more important than it is today.

Learning Objectives:

• Hear the kinds of flaws common in performance appraisals.
• Examine the necessity of the performance appraisal process.