Sessions

Smart Stage
Talking Taboo: Making the Most of Polarizing Discussions at Work
Hall F
In-Person Tuesday 06/14/2022 03:30 PM - 03:50 PM   Add to calendar
Competencies: Business (Behavioral), Interpersonal (Behavioral), People (Technical)
Workplace Application:
This session discusses a framework for all managers—HR and people managers—to use to constructively and respectfully manage potentially divisive and derisive workplace conversations – and allows you to practice using the framework to solve a real-world problem! 

Come to this session for rapid fire learning and a chance to practice a new framework for managing problematic discussions at work! Ever had to manage a situation where employees were discussing taboo topics like politics, religion, social injustice, aging, sexual orientation – and all of a sudden it goes very bad very quickly?  This session quickly teaches you the framework to use with the four touchpoints you’ll need to manage words, interactions and behaviors differently so respectful and acceptable engagement is the outcome. Practice by role-playing a real situation that occurred in a workplace somewhere in the world.

Learning Objectives:

  • How to use the Me + We + Wo +RK framework to navigate through tricky and complex discussion toward positive resolution for all.
  • Consider how empathy and culture are affected by opinions and what to do about it.
  • Practice solving a case studyin which polarizing, entrenched or weaponized viewpoints occurred—using the framework.

In-person session offerings are on a first-come, first-served basis.

Alexander Alonso, Ph.D., SHRM-SCP Photo
Presenter:
Alexander Alonso, Ph.D., SHRM-SCP, Chief Data & Insights Officer,
SHRM