Sessions

We know feedback is performance information. We know we need it, and as humans-at-work practitioners we want to nurture a feedback culture. Despite our knowledge, despite our good intentions, when most of us hear "feedback" a siren screams in our brains. ACK! I'm going to hear how I've screwed up! What I've done wrong!

Even though we value learning, even though we know - logically - that feedback helps us improve, it can be tough to escape the fear.

We will define the top feedback fear triggers, discuss how to avoid them, and evaluate ways to encourage the active receiving of feedback. And we will have some fun - by turning feedback on its ear with a feed-forward frenzy, adapted for the virtual environment. We will role play an exercise all practitioners can bring to their workplaces, empowering leaders to create feedback cultures that really stick - and produce results.

Learning Objectives:

• Identify feedback styles and approaches that trigger fear in recipients.
• Reframe feedback delivery to encourage active receiving (understanding, situational application, and execution of new behaviors).
• Practice the "feed forward" exercise and review opportunities to facilitate in your own organization.

In-person session offerings are on a first-come, first-served basis.