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Sessions

Concurrent Session
Building Cultures of Inclusion by Linking Psychological Safety to The Five Cs of Storytelling and Identity Construction Through Cross-Generational Experiences
Seacliff C
In-Person Tuesday 10/01/2024 08:30 AM - 09:30 AM   Add to calendar
Intended Audience: All Levels

The past five years have seen increased attention on the importance of building cultures for inclusion through various forms of psychological safety. While much of this work builds upon early work on how to identify different types of psychological safety and why they are important to diversity and inclusion populations practitioners, particularly to those focused on resolving racial and gender inequity, there has been less attention as to how these dynamics must also relate to the importance of organizational to personal storytelling and specific to other diversity audiences such as cross-generational. This is despite research that shows the importance of storytelling as increasing emotional and relational engagement, affirmation, and experimentation in identity needed to open up greater engagement that can lead to inclusion and lower conflict in organizations. In this session, we examine how types of the psychology safety may be better fostered through the 5Cs of organizational storytelling of character, context, conflict, climax and closure and particularly to cross-generational audiences and which remain under-addressed in diversity and inclusion practices. We end by with implications on how the above practices may also affect identity construction and specific to more authentic identity expression in cross-generational experiences.

Workplace Application: Participants will learn five distinct approaches to storytelling and identity construction in building cultures of inclusion. They will further learn conditions contributing to psychological safety at work.

Learning Objectives:

1. Participants will develop leadership and related skills in navigating diversity and inclusion in the multi-generational workforce.
2. Participants will have new and expanded approaches to developing relationships between and among generationally diverse groups in the workplace.
3. Participants will grow their competencies in delivering effective communications among generationally diverse groups in their organization.

Mike Horne Photo
Presenter:
Mike Horne, Executive Coach and Organization Development Consultant
Nicole Jackson Photo
Presenter:
Nicole Jackson, Vice Provost,
Golden Gate University