Sessions

Would your CEO say engagement is a top five metric in your company? Engaged employees drive more sales, more revenue and better service, yet engagement survey action plans are often regarded as “extras” by  first-line managers. This session will re-direct traditional treatment of engagement survey results to a business-driven model where executives learn to value engagement's dollar impact and then apply accountability, forecasting, and compensation strategies to ensure leaders on all levels improve engagement scores. You will learn to calculate the positive or negative dollar value engagement survey results and equip your managers to forecast future engagement survey results so they are held accountable. Take away research to convince executives that engagement drives the metrics they think are most important.