Nicole is a human resources leader with over 15 years of expertise in all things talent. Currently serving as the Director, Talent Acquisition and Inclusion at SHRM in Alexandria, VA, she is fortunate to lead a team of amazing people who also happen to be exceptional HR professionals.  As a talent leader for well-known brands, she has crafted and executed award-winning talent management strategies that attract, develop, and retain top-tier talent, enhancing companies' reputations as premier workplaces and net exporters of talent. 

Nicole has honed her skills across diverse industries, including fashion and beauty retail, hospitality, and manufacturing. She holds a master’s degree in organizational leadership and learning from The George Washington University in Washington, DC and bachelor's degree in business administration from Russell Sage College in Troy, NY. Nicole is proud to be SHRM certified.

Nancy is a Field Services Director based in Phoenix, AZ. She leads the Membership CLA team and was in HR for 27 years and a SHRM volunteer leader for over 20 years before joining the SHRM staff.

Patricia Spetz is our Manager of Enterprise Relations at SHRM, serving as the account manager for our enterprise clients.  Previously she worked with our immigration affiliate CFGI overseeing their membership acquisition and retention efforts.  She came to us from the Girl Scout Council of the Nation’s Capital (GSCNC) where she served as their Area Membership Manager in charge of managing a team of 9 staff who oversaw a membership of 17,000 girls and adult volunteers. Patricia has a master’s in International Development and Social Change from Clark University in Worcester, MA; A BA in Government with a Minor in Economics from the same University.  She began her career as a Project Manager for Catholic Relief Service in the Dominican Republic overseeing economic strengthening and child-maternal health projects. Patricia was born in Lima, Peru, and has lived in the Unites States for over 25 years with her husband and three children.

Faith is Manager, Academic, Affiliate and Student Communities for SHRM.  Prior to this role, Faith served as a Field Services Director (FSD) based in Pittsburgh, PA. In this role she is responsible for membership growth through renewals and member acquisition working closely with the chapter and state council volunteer leaders in IN, KY, MI, ND, SD and TN. Faith also leads strategic planning and succession planning workshops for state councils and chapters along with speaking to SHRM members and non-members on a wide range of HR topics that are impacting employees and employers who are creating Better Workplaces for Better Worlds.

As Field Services Director for the Society for Human Resource Management, Susan Post has accountability for the membership and relationship management strategies for SHRM affiliates in a seven-state territory (CT, DE, MA, NJ, PA, RI and WI.) She serves SHRM members, prospective members and volunteer leaders from her home office in upstate NY. Prior to joining SHRM in 1999, Susan had 15 years of progressively responsible HR experience with several organizations, including Eastman Kodak and Cornell University. She has a bachelor's degree in Industrial and Labor Relations from Le Moyne College, is certified as a SHRM-Senior Certified Professional (SHRM-SCP) and holds the Certified Association Executive (CAE) credential from the American Society of Association Executives (ASAE). Susan's affiliation with the Society began in the early 1980s when she served two terms as President of the Le Moyne College student chapter in Syracuse, NY. Throughout her professional career, Susan held numerous SHRM volunteer leadership roles, including two terms as President of her local professional chapter and District Director on the New York State Council. Outside of SHRM, Susan has served in a variety of volunteer leader capacities for many local non-profit organizations, most recently as Board President for the ARC of Chemung and Fundraising Director for Elmira Little Theater.

Nicole is a human resources leader with over 15 years of expertise in all things talent. Currently serving as the Director, Talent Acquisition and Inclusion at SHRM in Alexandria, VA, she is fortunate to lead a team of amazing people who also happen to be exceptional HR professionals.  As a talent leader for well-known brands, she has crafted and executed award-winning talent management strategies that attract, develop, and retain top-tier talent, enhancing companies' reputations as premier workplaces and net exporters of talent. 

Nicole has honed her skills across diverse industries, including fashion and beauty retail, hospitality, and manufacturing. She holds a master’s degree in organizational leadership and learning from The George Washington University in Washington, DC and bachelor's degree in business administration from Russell Sage College in Troy, NY. Nicole is proud to be SHRM certified.

Kristy Krakoff, SHRM-CP, is an emerging professional from of Scranton, Pennsylvania who moved to Northern Virginia in 2018 to start her HR career as a Talent Acquisition Specialist. She studied at The Pennsylvania State University, in Hospitality Management, and later transitioned to a career in Human Resources. Kristy is currently working on the Membership team at SHRM as a Member Engagement Associate, and is always finding new ways to grow and develop. Kristy enjoys working with her team and strives to continue building relationships with volunteers and members. This past year Kristy got married to her husband, Andy, and their family is completed by their dog, Joey.

Faith is Manager, Academic, Affiliate and Student Communities for SHRM.  Prior to this role, Faith served as a Field Services Director (FSD) based in Pittsburgh, PA. In this role she is responsible for membership growth through renewals and member acquisition working closely with the chapter and state council volunteer leaders in IN, KY, MI, ND, SD and TN. Faith also leads strategic planning and succession planning workshops for state councils and chapters along with speaking to SHRM members and non-members on a wide range of HR topics that are impacting employees and employers who are creating Better Workplaces for Better Worlds.

Nancy Woolever, SHRM-SCP, joined SHRM in 1997 to plan SHRM’s conference, seminar, e-learning and executive education programs. In 2006, she began leading SHRM’s academic initiative to raise HR educational standards and led the test development and administration of SHRM’s student capstone exam before joining the certification team as director of exam development in 2017. In 2019, Ms. Woolever became the vice president of certification operations as overall product and project owner with responsibility for exam development, certificant care and testing administration. Before joining SHRM, Ms. Woolever held various management positions in industry and academia. Her specialty areas are test development, training and development.  Ms. Woolever holds a bachelor’s in business administration and a master’s in HR both from George Mason University in Fairfax, Virginia.

As executive director of SHRM Northern California Operations, Ayllon is responsible for overseeing membership engagement activities, including recruitment, retention and local educational programs for HR professionals living and working in the Greater SF Bay Area. Additionally, she oversees the financial responsibilities of the Northern California operation. Prior to joining SHRM, Ayllon served for nearly 18 years as executive director of the Professional Association of Childhood Education, where she oversaw the organization’s daily operations, program development and strategic planning initiatives. Ayllon holds a Bachelor of Science in business administration from San Francisco State University. Additionally, she is SHRM SCP Certified and a Certified Association Executive.

Kristy Krakoff, SHRM-CP, is an emerging professional from of Scranton, Pennsylvania who moved to Northern Virginia in 2018 to start her HR career as a Talent Acquisition Specialist. She studied at The Pennsylvania State University, in Hospitality Management, and later transitioned to a career in Human Resources. Kristy is currently working on the Membership team at SHRM as a Member Engagement Associate, and is always finding new ways to grow and develop. Kristy enjoys working with her team and strives to continue building relationships with volunteers and members. This past year Kristy got married to her husband, Andy, and their family is completed by their dog, Joey.