Mark has over 20 years experience in partnership marketing from AARP and MCI WorldCom.

Brittany Hink is a data-driven marketer with her Master of Arts in Mass Communications with a specialization in Audience Analytics from the University of Florida. As a senior marketing specialist, she contributes to the overall membership marketing strategy and manages the development and execution of the membership acquisition plan for SHRM. During her free time, she likes to travel the world and is always taking recommendations from fellow globetrotters!

As Field Services Director for the Society for Human Resource Management, Susan Post has accountability for the membership and relationship management strategies for SHRM affiliates in a nine-state territory (CT, DE, MA, ME, NH, NJ, NY, RI and VT.)  She serves SHRM members, prospective members and volunteer leaders from her home office in upstate NY. 

Prior to joining SHRM in 1999, Susan had 15 years of progressively responsible HR experience with several organizations, including Eastman Kodak and Cornell University.  She has a bachelor’s degree in Industrial and Labor Relations from Le Moyne College, is certified as a SHRM-Senior Certified Professional (SHRM-SCP) and holds the Certified Association Executive (CAE) credential from the American Society of Association Executives (ASAE).

Susan's affiliation with the Society began in the early 1980's, when she served two terms as President of the Le Moyne College student chapter in Syracuse, NY.  Throughout her professional career, Susan held numerous SHRM volunteer leadership roles, including two terms as President of her local professional chapter and District Director on the New York State Council.

Outside of SHRM, Susan has served in a variety of volunteer leader capacities for many organizations. She is currently a member of the Elmira Little Theater board of directors, a non-profit community theater group in Elmira, NY.

Professional Background and Accomplishments:

• 26 years in Human Resources; 17 years in strategic roles
• Served in hospitality/restaurant, retail, distribution, non-profit, education and finance/banking industries
• 2012 Delaware Valley (Philadelphia Metropolitan Area) Human Resources Person of the Year
• 2013-2016 SHRM National Membership Marketing
• Articles and interviews published in HR and Business publications such as Certified, HR Matters Magazine, Recruiter.com and Accelerate
• Keynote speaker for International and U.S. conferences  

Professional Organizations:

• Garden State Council SHRM – Leader, Young Professionals Initiative
• Tri-State HRMA, an affiliate of SHRM – Vice-President

Dianna Gould has been an HR professional for more than 20 years. She is currently the Pacific West Field Services Director for SHRM.
  
Prior to joining SHRM, she had experience as an HR professional working for start-up firms to Fortune 500 companies. She has worked in the high tech, international export, manufacturing, and service industry. 

Dianna served as the President of the SHRM Portland Human Resource Management Association and also served as the Director for the SHRM Oregon State Council. 

She has obtained her SHRM Senior Certified Professional (SHRM-SCP) designation and is also certified as a CAE (Certified Association Executive). Continuous learning and professional development have been the cornerstone of her career. 

On a personal note, she is a fan of college football and March Madness, loves watching the golf channel and is addicted to several Netflix series.
 

Gloria Sinclair Miller is an accomplished Senior HR Business Executive with more than 20 years of successful global and domestic human resources leadership in a variety of industry sectors, including biopharmaceutical, retail, financial services, and non-profit organizations. Gloria has held leadership positions with the USO of Pennsylvania and Southern New Jersey, AstraZeneca Pharmaceutical, Bristol-Myers Squibb, Borders Group Inc, TD Bank and Rosenbluth International.

Gloria currently serves as the Vice President of Membership and Customer Community Experience at SHRM. In this role, Gloria manages the member acquisition and engagement for Professional and Executive audience segments with a particular emphasis on fostering communities and enhancing the experience.

Gloria holds a Master of Science (MS) in Human Resources Management and Services from Widener University and a Bachelor of Science (BS) in Human Resources Management from Wilmington University. She also holds the SHRM-Senior Certified Professional (SCP) designation.

Gloria has served in numerous Volunteer Leadership roles, including Chapter President and long-time Board Member for the Philadelphia Society for Human Resources Management (Philly SHRM) Chapter and Board Chairman for USO of Pennsylvania and Southern New Jersey. 

As Field Services Director for the Society for Human Resource Management, Susan Post has accountability for the membership and relationship management strategies for SHRM affiliates in a nine-state territory (CT, DE, MA, ME, NH, NJ, NY, RI and VT.)  She serves SHRM members, prospective members and volunteer leaders from her home office in upstate NY. 

Prior to joining SHRM in 1999, Susan had 15 years of progressively responsible HR experience with several organizations, including Eastman Kodak and Cornell University.  She has a bachelor’s degree in Industrial and Labor Relations from Le Moyne College, is certified as a SHRM-Senior Certified Professional (SHRM-SCP) and holds the Certified Association Executive (CAE) credential from the American Society of Association Executives (ASAE).

Susan's affiliation with the Society began in the early 1980's, when she served two terms as President of the Le Moyne College student chapter in Syracuse, NY.  Throughout her professional career, Susan held numerous SHRM volunteer leadership roles, including two terms as President of her local professional chapter and District Director on the New York State Council.

Outside of SHRM, Susan has served in a variety of volunteer leader capacities for many organizations. She is currently a member of the Elmira Little Theater board of directors, a non-profit community theater group in Elmira, NY.