Virtual Pass

Michelle has been with SHRM for three years as the Manager of the Knowledge Center Operations.  She comes to SHRM with over 25 years of Operations Management experience.  She has experience working in various industries, Government, Non-profit, Telecommunications and Multi-family. Additionally, Michelle has a diverse background in call center operations, finance/collections, and customer service management. In previous roles, her artfully balanced workplace objectives and productive relationships have inspired strategic and insightful suggestions, which have been instrumental with customer retention and revenue growth.

She thrives in high-pressure and fast-paced situations, she’s able to visualize success and achieve a competitive business edge. She strives for positive results through the application of my team building and her project management abilities. She possesses expertise in call center operations and an aptitude for optimizing performance and motivating colleagues. 

Michelle attended the University of the District of Columbia where she studied Business Management and Accounting.

Yuletta Pringle, SHRM-CP, is an HR professional with over 25 years of HR experience encompassing compliance, policy development, employee relations, compensation, benefits and recruiting. Prior to joining SHRM, Yuletta worked with a professional employer organization (PEO) as an HR manager, providing virtual HR support to up to 30 companies. Yuletta is a native Washingtonian with a close family all located in the area. She enjoys traveling, listening to neo-soul music and riding her sports motorcycle. 

Jennifer Chang, SHRM-CP, brings a decade of human resources experience with her to the role of HR Knowledge Advisor. Jennifer has worked primarily in the government contracting industry in a variety of roles as an HR practitioner (generalist, specialist, and director). She holds a master's degree in Organizational Development and Strategic Human Resources from Johns Hopkins University. Jennifer particularly enjoys assisting SHRM members by being a sounding board and providing guidance and resources to help navigate complex employee relations issues.

Yvette Lee, SHRM-SCP, is an HR Knowledge Advisor at SHRM, the world’s largest HR professional society, representing 300,000+ members in more than 165 countries. Yvette possesses over 25 years of human resources experience. Her expertise includes talent management, benefits, compensation, diversity and inclusion, employee relations, ethics and compliance, and employee development. A published author of several articles in SHRM's HR Magazine on various topics, Yvette holds a bachelor's degree in communications from the University of Virginia. She also holds the SHRM California Law HR, Talent Acquisition, Inclusive Workplace Culture, People Manager Qualification and HR Dept. of One Specialty Credentials. Yvette enjoys spending time with her family and doing community service.

Theresa Adams is a SHRM-SCP certified professional with 23 years generalist experience in the human resources field. She obtained a BS from the University of Maryland. She has experience in various industries, including manufacturing, retail and nonprofit. She has worked for SHRM for almost 12 years as an HR Knowledge Advisor in the SHRM HR Knowledge Center. She particularly enjoys collaborating with SHRM members by providing practical HR guidance and resources to promote effective talent management practices.    

Deniece Maston has 14+ years of HR experience.  Her areas of expertise in employee relations, performance management, talent acquisition, benefits and compensation is a great addition to the Knowledge Center team.  Prior to working at SHRM, Deniece spent a majority of her career in human resource positions in the government contracting industry.  Along with having her SHRM-CP, Deniece has a Bachelor of Science from Cornell University. She also holds the SHRM California Law HR and the Workplace Investigations Credentials, and the People Manager Qualification.

Julie Schweber, SHRM-SCP, has over 18 years of strategic and tactical HR experience in for profit and nonprofit organizations including FedEx and IKON Office Solutions. Prior to joining SHRM, Julie was a senior HR consultant for more than six years and provided Fortune 500 HR expertise to small and midsize organizations. Julie earned her bachelor's degree in human resources with a business minor from Old Dominion University.  Julie enjoys spending time at the beach and hiking.

Liz Petersen, SHRM-SCP, is the Quality Manager for the HR Knowledge Center at SHRM.  Prior to this role, she worked as a SHRM HR Knowledge Advisor.  Liz has a bachelor’s degree from John Carroll University in Industrial/Organizational Psychology with a Business minor.  She has a master’s degree from University of Maryland University College in Human Resource Management. 

Liz has over 25 years of HR experience and the SHRM Senior Professional Certification.  Prior to SHRM, Liz worked as an Outsourced HR Manager for several small and medium sized organizations in multiple industries including technology, engineering, hospitality, retail, service, construction, healthcare, manufacturing, etc. She also worked as in-house HR Manager and Director in the manufacturing industry.

Liz is lives in Oceanside, CA with her husband.  In her free time, Liz is discovering a love for painting, hacking away on golf courses, doing anything water or beach related, watching Seahawk and Steeler football, and trying to earn a green thumb.