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Home > Session #709: Negotiations: Influencing Solutions as the HR Professional

SHRM 2012 Annual Conference
 

Workplace Application: Develop the skills that will make you an effective negotiators master.

While negotiations are often thought to be reserved for top executives and formal boardrooms, we all negotiate all day, every day. From influencing HR solutions to customer requests, to assigning tasks to employees, to negotiating a weekend activity with the family, negotiation skills are a critical part of our daily interactions.
While every negotiation situation is unique, the basic skills to handle negotiations or influence decisions do not change. As we influence others, we need to remember that we must not only worry about what we are trying to achieve, but also seek to understand what the other person's interests are.
Come learn how Win/Win outcomes are facilitated through collaboration, not compromise.

Recertification /Learning Objectives:

  • Learn the four steps to successful negotiations by participating in a simulated negotiation
  • Discover how to anticipate challenges and developing strategies to deal with them
  • Recognize the main manipulation tactics and learn a few simple countermeasures to protect against them
  • Explore the five most common negotiation behaviors that produce five different outcomes
  • Develop four of the skills that effective negotiators master: Building Rapport, Asking Questions, Listening and Assertiveness

*Additional programs fees and advance registration are required.

 
Date(s) & Time(s): 
Saturday, June 23, 2012 - 1:00pm to 5:00pm
Presenter: 
Rowena Crosbie
president
Tero International
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Rowena Crosbie is President of Tero International. Since 1993, Tero has earned a distinguished reputation as a premier research and corporate training organization with thousands of graduates from more than 40 countries. Crosbie has authored several articles, many published in International Journals and Magazines and she is currently collaborating on a book titled Powering Down to Power Up, which addresses the unique risks of misalignment in business communication in a high tech, interconnected world. She was honored as the Woman of Influence Business Owner of the Year by the Des Moines Business Record in 2009 and was named Executive of the Year by Executive Women International, Iowa Chapter, in 2004.

SESSIONS:
Location: 
Georgia World Congress Center
Amount of Credit: 
4.00
Credit Type: 
•HR Credit
Session Type: 
Preconference Workshop
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Source URL: https://sessions-cron.shrm.org/conference/shrm-2012-annual-conference-exposition/session/session-709-negotiations-influencing