Workplace Application: Learn how to leverage HR's evolving role in creating the climate for exceptional business performance and boosting employee engagement.

Operational excellence is impossible to achieve without a highly engaged workforce. But what does employee engagement really mean and what's your role in creating it? In this session, you will learn how the degree of design involvement and control over work processes is directly tied to levels of engagement. We will also discuss how you can partner with operational leaders to accelerate organizational transformation as a higher engaged workforce leads to great productivity and ultimately a better bottom line. At the end of this session, you will be able to describe how the degree of control over work processes is directly tied to levels of engagement, list the steps for building robust problem-solving capabilities across the organization and describe the three coaching techniques to help leaders learn how to give the front lines greater control over their work — all of which will lead to increased employee engagement.