Uncover the critical strategies and successes related to world-class diversity and inclusion management used by award-winning organizations. Lenora Billings-Harris will address key components of measurable success related CEO commitment, CDO competencies, making learning and education effective, engaging middle managers, and metrics used by Dell, Sodexo, IBM and others. You will leave this session with clear, specific strategies and tactics that can help make your organization's diversity and inclusion plan world class.