Obtain the necessary insight and tools to design or modify, implement, and administer a performance management system that supports the mission of your organization. Learn how to evaluate performance management from a systems perspective, to understand the relationships between the various system components, and to develop strategies for interlinking components into a system that supports your organization. Engage in a variety of discussions, activities, and case studies to reinforce such concepts.
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Lisbeth Claus, SHRM-SCP
professor, global human resources
Atkinson Graduate School of Management of Willamette University
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Lisbeth Claus, Ph.D., SHRM-SCP, is a Professor of Global Human Resources at the Atkinson Graduate School of Management of Willamette University in Salem, Oregon (USA). Prior to joining Willamette University, she held faculty and administrative positions at the Monterey Institute of International Studies and managerial positions at Safeway Inc. and Maritz Inc.
Dr. Claus has published widely in academic and professional journals on subject matters related to international and global HR management issues, and is a frequent key-note speaker at national and international HR conferences. She is considered a leading expert on issues related to employee performance management for multinational companies and organizations.
She frequently delivers multi-day strategic HR seminars in Central and Eastern Europe, Eastern Africa, and Asia for country and regional HR managers. She was the 2003 President of SHRM Global, the international division of the Society for Human Resource Management (SHRM). In 2004, SHRM commissioned her to design the GPHR (Global Professional Human Resources) Certification Preparation Course She is also a Global HR Special Expertise Panel Member at SHRM. To advance the HR profession, she frequently volunteers her professional services for the establishment and development of country HR associations in emerging markets.