You will learn about the role HR has played in supporting and driving multiple business transformations at Dell since the early 2000s – including global outsourcing, strategic shifts, privatization and building a culture of collaboration. We’ll describe how employee engagement was impacted by these transformations, and how HR had to adapt its role and skillsets, as well as program offerings during this 15-year journey. You will learn:
- How HR can support and even play a leadership role during business transformations. This is especially pertinent for HR leaders in companies that are being asked to support large-scale business transformations.
- How employee engagement is affected by successive transformations and how business and HR leaders need to communicate through these transformations – many of which span multiple years.
- How specific HR programs and policies (focus on incentives and leadership selection/ competencies) play a direct role in driving business success.