Don’t Run from Conflict: Embrace It!

2016 Leadership Development Forum

This session will challenge conventional thinking on the value of conflict and will provide tips, tools and techniques for embracing conflict.

PowerPoints/Handouts Available

Repeated from Tuesday at 2:00 p.m.

This session will show you how to engage in healthy conflict and eliminate a culture of artificial harmony. Learn about the three predictable stages that everyone goes through in conflict as well as your personal style and preference when it comes to conflict. You will receive a free assessment on the five conflict styles and a practical road map for leaning into productive conflict vs. running away from it. This session will help you:

Learn the three stages of conflict.
Identify five styles of handling conflict.
Develop a personal strategy for engaging in conflict.
Create a conflict charter for your team or your organization.

Date(s) & Time(s):

Wednesday, September 28, 2016 - 9:00am to 10:30am

Presenter:

Richard Fagerlin

President

Peak Solutions, Inc.

Connect Online with this Speaker

As a “Recovering HR Manager" Richard Fagerlin, has led Peak Solutions, a leadership development firm for the last 20 years.

Born out of the simple idea that we should love what we do and who we do it with, Peak Solutions is dedicated to helping build wise leaders, strong teams & healthy cultures & has served countless organizations in over 50 countries worldwide. Richard is also a leading authority on the topic of Trust and is the author of Trustology: The Art and Science of Leading High Trust Teams.

Richard is from Fort Collins, Colorado where he enjoys an active lifestyle following the interests and passions of his four boys and making memories and enjoying experiences every step of the way.

SESSIONS:

Location:

Grand Ballroom D (2nd floor)

Amount of Credit:

1.50

Credit Type:

•SHRM PDCs

Session Type:

Concurrent Session

Competency:

Relationship Management

Communication