#809 | Adaptability: How to Talk so that People Will Listen

SHRM 2017 Annual Conference & Exposition

Workplace Application: This workshop will allow you to practice behavioral adaptability for better communication—no matter who or what kind of situation you are dealing with.

Most of us never figure people out. Once you understand and master behavioral adaptability, you will be able to build bridges to all kinds of people in any business or personal situation. This interactive workshop will show you how to practice behavioral adaptability and become a master communicator. You will learn:

How to spot the behavioral signals that help you “read” your team and other people and accurately determine how they would like you to treat them.
How to find out what makes people tick—their strengths and struggles, likes and dislikes, etc.
How to practice behavioral adaptability and how to change your strategy and/or approach based on the situation or the person.

Date(s) & Time(s):

Sunday, June 18, 2017 - 8:00am to 12:00pm

Presenter:

Tony Alessandra

curriculum developer/facilitator

XTRAcredits

Connect Online with this Speaker

Dr. Tony Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually earning his PhD in marketing from Georgia State University.

Tony is CEO of Assessments24x7.com, a company offering a variety of online assessments, including the widely-used DISC profile. He is the author of 31 books and over 100 audio/video programs and films.

Dr. Alessandra was inducted into the NSA Speakers Hall of Fame in 1985; inducted as one of the “Legends of the Speaking Profession in 2009;” and voted the #1 World’s Top Communication Guru in 2012.

SESSIONS:

Location:

Additional Fee & Registration Required

Amount of Credit:

4.00

Credit Type:

•SHRM PDCs

Session Type:

Preconference Workshop

Competency:

Relationship Management

Communication

Intended Audience:

Senior-Level