You hear it from your legal counsel all the time: document, document, document. But, in reality, they never teach you or your managers how to effectively transcribe your verbal coaching, counseling or disciplinary conversations into solid, bulletproof documentation.  You will  walk away with a usable framework and tips for perfecting your documentation. During this session you will learn:

·         How to document expectations, policy violations, performance issues and consequences. 

·         How to properly document an employee's explanation and action plan.

·         About documentation disasters that create liability.

·         The seven steps to creating “bulletproof”documentation along with words to avoid, red flags for discrimination
           and the benefits and hazards of electronic documentation.