The transition from individual contributor to team lead is difficult. In fact, a CareerBuilders.com survey report found 26% of managers felt they weren't ready to become a leader when they started managing others and 58% said they didn't receive any management training. New managers are learning to deal with their team's interpersonal dynamics while still managing performance demands on the group. This session will explore the fundamentals of a high-performance environment, the basic activities that create empowerment, accountability and trust for new managers and for those they influence. You will learn: