Public and private sector organizations alike struggle with poor performing employees. Lengthy appeals, fear of lawsuits, burdensome documentation, conflict avoidance, and costs of hiring replacements all deter supervisors from taking action. As more organizations shift towards performance management systems without ratings, many supervisors are left asking: “How will I hold problem employees accountable?”Learn how one government organization is taking a systematic approach to address these issues outside of the traditional annual appraisal cycle.At the end of the session, you will be able to:
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Kristyn Plunkett
applied social scientist
Department of Defense
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Ms. Plunkett has more than 14 years of experience leading a wide variety of human capital initiatives including performance management reform, workforce and succession planning, organization assessment, business process analysis, training, and change management. She has worked with both public and private sector clients internationally and domestically to improve human capital management practices, leveraging data-driven solutions to inform management decision-making. Ms. Plunkett currently works for Lockheed Martin, and has previous experience with the Department of Defense, Deloitte, and ICF International. She graduated with a Bachelor's from American University and is a certified Project Management Professional.
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Wayne Baughman
applied social scientist
Department of Defense
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Dr. Baughman serves as a technical advisor for human capital initiatives at the National Security Agency. This is his most recent position in 25 years with the Agency as both an employee and contractor. His government service also includes two years as a senior technical advisor to the Chief Human Capital Officer of the Office of the Director of National Intelligence. A graduate of the Eastman School of Music, his perspective on improving individual and organizational performance draws on a 15-year international career in the performing arts as a symphony orchestra principal, soloist, conservatory professor, and instrument designer. Wayne holds a certificate in leadership coaching from Georgetown University, and has contributed to over 80 presentations, reports, book chapters, and journal articles on diverse topics ranging from occupational classification to creativity.