Delivering a "wow" experience can be key to driving a positive ROI for both your members and chapter.  But how do you do it?  It's easy to get into a rut of the same old routine and be satisfied with how it's been done before.   In this session learn how to take effective practices from the business world to create that "wow" chapter experience.  You'll also hear how chapters have successfully created a strong value proposition and positively impact retention.