Incivility is prevalent in organizations and it’s getting worse. It is silently chipping away at people, organizations, and our economy. The costs of incivility are rising too. This session will explain what civility buys you and will share recommendations for what leaders should do to enhance your effectiveness and craft a more civil, thriving work environment. From the leading authority on workplace incivility, Christine Porath, will show why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility. Slights, insensitivities, and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can’t. Ultimately incivility cuts the bottom line. This Masters Series will help you:
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Christine Porath
associate professor, McDonough School of Business
Georgetown University
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Christine Porath is an Associate Professor at the McDonough School of Business at Georgetown University. She is also a consultant working with leading organizations to help them create a thriving workplace. Her speaking and consulting clients include Google, United Nations, International Monetary Fund, Genentech, Department of Labor, Department of the Treasury, Department of Justice, and National Security Agency.
Porath is a frequent contributor to the Harvard Business Review, and has written articles for New York Times (Sunday Review), Wall Street Journal, McKinsey Quarterly, and Washington Post. Her New York Times articles on "Why You Hate Work" and "No Time to Be Nice at Work" have been shared nearly 150,000 times on social media.
She frequently delivers conference talks, including at Human Resources People and Strategy (HRPS), Work Human, and Conference Board. She has taught in various Executive programs at Harvard, Georgetown, USC, and ESADE. Prior to her position at Georgetown, she was a faculty member at Marshall School of Business at University of Southern California.
Porath is the author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. Her research has appeared in the Harvard Business Review, Academy of Management Journal, Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Journal of Consumer Research, and many other journals and books.
Christine’s work has been featured worldwide in over 1500 television, radio and print outlets. It has appeared on 20/20, Today, FoxNews, CNN, BBC, NBC, msnbc, CBS, ABC, and NPR. It has also been included in Time, the Wall Street Journal, the Financial Times, Fortune, Forbes, NY Times, The Washington Post, and L.A. Times.
Before getting her Ph.D., she worked for International Management Group (IMG), a leading sports management and marketing firm. Porath received her Ph.D. from Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. She earned her bachelor's degree in economics from College of the Holy Cross where she was a member of Phi Beta Kappa as well as the women’s basketball and soccer teams.