Repeated Wednesday at 11:30 a.m.

As an HR Professional, you're required to add value to the objectives of your organization by ensuring that your department's goals align with your company's business strategy. For this parallel to occur, you must have a firm understanding of what key metrics consist of and how they impact the overall success of your organization. This session will help connect the dots between HR metrics and business strategy so that they become one and the same. You will learn how to:

• Identify the steps necessary for understanding why metrics matter to your business.
• How to find specific measurements within the scope of sales metrics, marketing metrics, web metrics, and customer service metrics.
• Identify how you can impact these metrics and how to frame your role by aligning business objectives to HR metrics.