SPEAKER CANCELLED: Professional Acumen: How to Lead with an Assertive Voice

2018 Annual Conference & Exposition

You will learn step-by-step communication techniques that actually work during difficult professional interactions.

Most professionals are faced with difficult interactions where your integrity can be compromised. Leading with your assertive voice allows you to be clear and concise across diverse audiences while maintaining a professional tone. You will learn how to balance your personal appeals and better understand how to structure a message that best suits your communication style. Step-by-step methods for dealing with intense conversations and correcting broken relationships will also be discussed. This session will help you:

Learn how to communicate in your most effective assertive tone.
Understand how to best frame/outline and deliver a message for an intended audience.
Apply professional responses that are free from excuses and other disconfirming messages.
Learn how to set healthy boundaries, deliver bad news, say no, foster accountability and manage another's expression of anger.

Date(s) & Time(s):

Wednesday, June 20, 2018 - 11:30am to 12:45pm

Presenter:

Jody Janati

college lecturer

University of Minnesota

Connect Online with this Speaker

Dr. Jody Janati teaches in the Communication Studies Department at the University of Minnesota. She has an Ed.D. degree in Organizational Leadership and her primary interest area pertains to interpersonal conflict resolution strategies. As an author and independent consultant, she offers a variety of public and professional workshops on conflict reduction tactics and effective interpersonal communication skills. Follow Jodi on Twitter @jjanati.

SESSIONS:

Location:

N/A

Amount of Credit:

1.25

Credit Type:

•SHRM PDCs

Session Type:

Mega Session

Competency:

Relationship Management

Leadership & Navigation

Communication

Intended Audience:

Mid-Level

View other sessions related to this topic:

Professional Development