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2018 Annual Conference & Exposition
You will learn how to increase your ability to effectively exchange information with stakeholders by influencing behavior to achieve desired outcomes.
 

Since you play a critical role in every employee's experience, from the C-suite to summer interns, effective communication is critical to professional and company success. From delivering clear and concise information to providing constructive feedback effectively, to leading effective and efficient meetings and listening actively to other's views, to helping others consider new perspectives and openly discussing other points of view, your success depends on your ability to communicate. You will learn to master communication and influence behaviors to achieve desired reactions using the secret technique leaders and professional performers have used for centuries. This sesssion will show you:

  • How to influence behavior and achieve desired outcomes by influencing emotion.
  • The power of aligning your voice and body language to clearly communicate your messages. 
  • A universal, three-step process for influential communication to help improve how you provide feedback, lead efficient meetings and/or deliver critical information.
 
Date(s) & Time(s): 
Tuesday, June 19, 2018 - 10:45am to 12:00pm
Presenter: 
G. Riley Mills
Co-Founder & COO
Pinnacle Performance Company
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G. Riley Mills is an Emmy Award-winning producer and writer, and the co-founder of Pinnacle Performance Company. He is the co-author of the book The Bullseye Principle and was included in the list of "Top Leadership Speakers" by Inc. Magazine. He presented his TEDx session "Are We Killing Communication" at the Shanghai American School and has guest-lectured at such institutions as the Columbia University, London Business School, Manchester United, and The Royal Household at Buckingham Palace. Mills has written about leadership and communication for Forbes, Fast Company, and Inc. Magazine. 

SESSIONS:
Location: 
E353BC
Amount of Credit: 
1.25
Credit Type: 
•SHRM PDCs
Session Type: 
Concurrent Session
Competency: 
Communication
Intended Audience: 
Senior-Level
View other sessions related to this topic: 
Professional Development

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