Tired of the repeated programs on FMLA that promise how to manage FMLA abuse, but give you the same old tactics, that almost never work?  This session is designed to help you understand the psychology behind employees and their leave.  Learn creative and effective ways to manage leaves of absence, in a lawful way, without looking too hyper-technical and nit-picky with your employees. You will learn:

• Lawful inquiries and requests for certification from an employee and the employee's doctor.
• Compliant tactics for investigating potential leave abuse.
• How to develop and enforce policies to catch the cheaters, discourage the risk-weighers and maintain engagement and productivity of the “salts-of-the- earth” in the workplace.