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Home > The Three Reasons People Disagree

2018 Annual Conference & Exposition
PowerPoints/Handouts Available

Imagine this: The session has been going great. The participants are engaged, significant progress is being made, and the sponsor is well pleased. You are in facilitator's heaven!  Suddenly, without warning, a major disagreement erupts. While some are vehement about one position, several people take an opposing stand; and still others believe the entire discussion is a waste of time. Voices get louder, people stop listening, others check-out. You know you must take control and help the group move to consensus. What do you do? What techniques do you use? What are the key underlying principles for reaching consensus?  This presentation will equip you with a clear understanding of the three reasons people disagree, three methods for establishing a consensus-focused process, and five techniques for getting to yes when disagreements occur.

 
Date(s) & Time(s): 
Monday, June 18, 2018 - 11:10am to 11:28am
Presenter: 
Michael Wilkinson
managing director
Leadership Strategies
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Mr. Wilkinson is the Managing Director of Leadership Strategies, Inc. - a leadership training and strategy consulting firm specializing in group facilitation. He is considered a national leader in the facilitation industry. • Author of The Secrets of Facilitation and The Secrets to Masterful Meetings. • Board member of the International Institute for Facilitation. • Founder of the FindaFacilitator database. • One of the first five Certified Master Facilitators in North America. • Named Facilitator of the Year in 2003 by the Southeast Association of Facilitators. Active in both the private and public sectors, he has provided leadership training and strategy development assistance to such diverse organizations as The Coca-Cola Company, Unisys, Sears, EPA, CDC, KPMG Peat Marwick, and the American Cancer Society. Mr. Wilkinson is a much sought after facilitator, trainer and speaker, both in the U.S. and around the globe. He has completed international assignments in Bangkok, Brisbane, Glasgow, Hamburg, Hong Kong, London, Melbourne, Milan, Singapore, Sydney and Wellington. Past participants have commented that his dynamic presentation style, combined with his unique insights, make for an intense, power-packed session. Prior to Leadership Strategies, Mr. Wilkinson spent six years with ADP and eight years in the information technology practice of Ernst & Young's Manage¬ment Consulting Group. He is a High Honors graduate from Dartmouth and resides with his wife and two children in Atlanta.
SESSIONS:
Location: 
Smart Stage
Amount of Credit: 
0.00
Credit Type: 
•SHRM PDCs
Session Type: 
Smart Stage
Competency: 
Relationship Management
Communication

Source URL: https://sessions-cron.shrm.org/conference/2018-annual-conference-exposition/session/three-reasons-people-disagree