Many people avoid confronting someone who they need to hold accountable because they don’t like the tension and emotion that often accompany that time of conversation. In this content-packed presentation, you’ll learn a simple six-step strategy that will equip you to conduct an effective accountability conversation from a logical perspective, and help the team member with whom you’re speaking to see where they fell short. It also allows for open discussion so that both of you will have realistic expectations going forward, all without the discomfort that usually accompanies this kind of exchange.