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2018 Leadership Development Forum
 

Exactly What to Say – The Magic Words for Influence and Impact

The right words, said in the right way and at the right time, have the power to change almost any outcome. By challenging your beliefs around influence and sharing specific and intentional word choices, best-selling author Phil M. Jones will reveal exactly what to say and when to say it. You’ll leave equipped with new skills and feel inspired to make use of your new “magic words” and enhanced ability to influence, persuade and drive outcomes through your teams.

 
Date(s) & Time(s): 
Wednesday, October 3, 2018 - 10:45am to 12:15pm
Presenter: 
Phil Jones
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Phil entered the world of business at the tender age of 14.

With nothing more than a bucket and sponge, he went from single-handedly washing cars on weekends to hiring a fleet of friends working on his behalf, resulting in him earning more than his teachers by the time he was 15.

Soon after, at just 18, Phil was offered the role of Sales Manager at fashion retailer Debenhams – making him the youngest Sales Manager in the company’s history.

His early career went from strength to strength, as he worked with a host of Premier League Football Clubs to help them negotiate sponsorships and licensing agreements, to then being a key part of growing a £240m property business.

But in 2008, after several years of being one of the most in-demand young sales leaders in the UK, Phil decided it was time to dedicate his future to helping others to succeed.

He took everything he learned about selling/sales from his previous roles, and created a one-day workshop, where he trained over 2,500 people in his founding year before eventually licensing his training to the UK, Switzerland, Australia and New Zealand.

But there was a challenge…

As Phil plunged deeper and deeper into the world of training businesses, and worked with more and more organizations to improve their results – he was becoming increasingly uncomfortable with the style of information that the marketplace was glorifying.

Every body is selling something, be it an idea, a product, a service or an outcome. Yet the term “sales” was often about hype. It was celebrating ruthlessness and was all about unethically persuading and influencing people to get what they wanted.

The only thing that ever seemed to matter was the short term results, with no second-thought for the impact on all people involved.

Since then, Phil has made it his life’s work to completely demystify the sales process, and bring both simplicity and integrity to a world that is often full of big egos and even bigger lies.

With this as Phil’s core mission, he has gone on to deliver over 2,000 presentations in 56 countries across five continents, training more than two million people (both sales and non-sales professionals, leaders and experts) to learn how to have more influence, confidence and control when steering their conversations.

Phil’s unique philosophy of using specific word choices to teach his audiences “Exactly What To Say” in order to influence, persuade and drive outcomes, has made Phil one of the most practical and in-demand business speakers on the planet.

Phil currently lives with his wife Charlotte between their homes in New York City and their retreat in the Buckinghamshire countryside, has two beautiful daughters and a rather surprising passion for yoga.

SESSIONS:
Location: 
Grand Ballroom
Amount of Credit: 
1.50
Credit Type: 
•SHRM PDCs
Session Type: 
General Session
Competency: 
Communication
Intended Audience: 
Mid-Level

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