Front-line managers are the first line of defense for a company that wants to minimize its exposure to costly litigation and government investigations. They are the first to field complaints, investigate incidents and respond to workplace tragedies, yet they often receive very little training on how to handle these critical duties. This workshop illustrates how to give managers annual training and education on: their role as agents of the company; which employment laws apply to them; handling discrimination and harassment complaints; managing leave under various federal laws; complying with wage payment laws; union issues; hiring, disciplining and firing; and best practices for minimizing legal exposure.

Learning Objectives:

• Groom managers to understand their role as agents of the company, making them effective extensions of the HR function on the floor of your workplace.
• Train managers to communicate with employees in positive ways.
• Use the front-line management team effectively to enhance the organization’s compliance strategies.