Problem employees delight in getting your goat—they perform poorly, make it tough for everyone to do their jobs, and their venom produces bad attitudes, resistance to change and personality conflicts as by-products. They cost plenty in terms of productivity and morale while masquerading as managers, supervisors and co-workers. Learn why people have bad attitudes and explore ways to confront them about it, while heading off conflict. Armed with this information, you'll be on your way to finding win-win solutions for you and your colleagues to work effectively—together.
Learning Objectives:
|
Steve Gilliland, CSP, CPAE
Best-Selling Author and Speaker
Steve Gilliland, Inc.
Connect Online with this Speaker
      |
Steve is a member of the Speaker Hall of Fame and was recognized in 2015 as one of the top 10 motivational speakers globally from over 9,000 candidates.
In addition to being one of the most sought-after speakers in North America, he has written 11 books and was named Author of the Year by Advantage/Forbes for his book Enjoy The Ride.
Steve built a multimillion-dollar company, which the Pittsburgh Business Times named one of the fastest-growing privately held companies in the region. Steve is one of SHRM’s top-rated speakers. This is his 18th consecutive year speaking at the SHRM Conference.