Managing Through Change: 4 Steps to Guide You Through Turbulence

Workplace Application: This session provides insight on the four steps to managing turbulence and successfully navigating change in your state council, chapter as well as in your organization.

Change is not easy. When you transform the way you do business, there is a rollercoaster of emotions and reactions and not that many smiley face emojis. Even when the change is needed, the transition can be difficult, frustrating and even immobilizing if it isn't handled properly. As a leader, how do you manage the stages of change and share a clear vision of hope and certainty? How do you lead your team forward confidently and assertively and keep morale high along the way? In this dynamic, information-packed keynote loaded with real-life examples, we give you the tools you need to lead change successfully. Arm yourselves with coaching tips and insights on how to impact the four stages of change and move both your volunteers and your employees along the continuum: past shock and denial and on to exploration and commitment.

Learning Objectives:

• Recognize the stages of change and manage the situation purposefully.
• Learn how to encourage and provide constant and open communication to build trust.
• Understand how to best lead during the different waves of change.
• Identify tools to overcome resistance and manage difficult situations effectively and directly.
• Learn best practices to communicate with power and poise to instill hope and confidence and champion a "we're in this together" attitude.