With globalization, corporations are expanding to tap into new markets, profiting from higher efficiencies due to lower production costs, and diversifying their activities. As a result, they require new workforces in different countries. The richness of diversity in multicultural teams comes with the challenges of managing them. For these teams to succeed, it is important to understand the underlying cultural causes of possible conflict (which can include language barriers, cultural communication gaps, power relationships, decision-making styles and more). The presenter analyzes two business cases featuring companies that have successfully buildt effective, highly integrated multicultural workforces. Global organizations that create mutually supportive groups with a diversity of perspectives and backgrounds gain a perpetually self-renovating resource: human potential at its best.

Learning Objectives:

• Develop your cultural awareness and acquire specific tools to measure and develop your teams’ cultural competencies.
• Design effective multicultural teams and know how to assess their performance.
• Understand and apply cultural intelligence methods to increase your organization's capabilities for attaining global business goals.