Get an introduction to the 4A (Alignment, Ability, Architecture and Agility) model for effective strategic execution. This framework, based on work with Marriott, Microsoft, UPS, SunTrust and Vail Resorts, helps you ensure that HR and organizational resources are in place to effectively execute your strategy.
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Kenneth J. Carrig
former corporate executive vice president and CHRO
SunTrust Banks, Inc
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Ken Carrig retired from Corporate Executive Vice President and Chief Human Resources Officer for SunTrust Banks, Inc. in February, 2017 and is President of KJC Advisory Services, a firm providing advice on issues related to strategy execution, acquisition integration, and executive succession planning. In his CHRO role, he oversaw human resources strategy, talent management, merger integration, compensation, benefits, staffing, human resources systems/payroll, compliance, SunTrust University, and leadership development. Ken helped lead a significant transformation of the company and helped create a powerful purpose that engaged the entire teammate population. SunTrust market cap grew from $14BN to $25BN during this 6 year term, and efficiency ratio improved by over $1 billion from 72 percent to less than 62 percent.
Prior to joining SunTrust in June 2011, Mr. Carrig was Executive Vice President, Chief Administrative Officer with Sysco Corporation for 10 years overseeing Strategy, Operations, Merger & Acquisitions (35 acquisitions completed), Communications, Legal, and HR. He also led Human Resources for Comcast, Continental Airlines’ turnaround and PepsiCo during his 30-year human resources career.
Mr. Carrig earned his undergraduate degree in Labor Economics from Cornell University, and participated in executive development programs at Columbia University and Yale University. He was a member of the advisory board of the Cornell Center for Advanced Human Resource Studies, a National Academy of Human Resources Fellow (2004), and was named the Academy of Management Distinguished Human Resources Executive (2010). He was also a member of the advisory board of PearlHPS, a predictive execution analytics software company. He also co-chaired the Board of Operation HOPE and served on the Board for Atlanta Botanical Garden.
Mr. Carrig co-authored the book, “Building Profit Through Building People” in 2006, the proceeds of which benefit Share Our Strength, an organization dedicated to fighting childhood hunger. In addition, Mr. Carrig has led Business Strategy and Leadership Development Programs at Darden, Cornell, Emory, and USC.
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Scott A. Snell
E. Thayer Bigelow research chair in Business Administration and former senior associate dean, Executive Education
Darden School of Business, University of Virginia
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Professor Scott Snell is the E. Thayer Bigelow Research Chair in Business Administration and former Senior Associate Dean for Executive Education at the University of Virginia’s Darden Graduate School of Business. He teaches courses in strategic management and works internationally with senior executives to help their companies align strategy, capability, and investments in talent. His research has been published in a number of top journals and he is listed among the top 100 most-cited authors in scholarly journals of management. He is co-author of several books, notably Strategic Execution: Driving Breakthrough Performance in Business (Stanford Press, forthcoming), Management: Leading and Collaborating in a Competitive World (McGraw-Hill, 2016), and Managing Human Resources (Cengage, 2018). He currently serves on the board of HR People + Strategy, and has served on the boards of the Strategic Management Society’s Human Capital Group, the Society for Human Resource Management Foundation, the Academy of Management’s Human Resource Division, the Human Resource Management Journal, the Academy of Management Journal and the Academy of Management Review.
Prior to joining the Darden faculty, Scott was Professor and Director of Executive Education at Cornell University’s Center for Advanced Human Resource Studies and a Professor of Management in the Smeal College of Business at Pennsylvania State University. He received his B.A. from Miami University, as well as his M.B.A. and Ph.D. in business from Michigan State University.