The phone rings and before you finish saying “hello” an accounting manager says he “wants to file a complaint of harassment against the Director of Accounting.” Where to begin? When a complaint is made it’s imperative that HR respond in a timely and thorough manner. A sound investigation can frequently reduce liability and the quality of your investigation is critical. During this intensive workshop, you’ll learn from a seasoned attorney investigator the key elements of an investigation, tips for asking questions and eliciting information from witnesses, dealing with hostile and other witnesses, and making important credibility determinations.
In this session, you will learn how to:
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Allison West, Esq., SHRM-SCP, AWI-CH
Principal
Employment Practices Specialists
Connect Online with this Speaker
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For over 20 years, Allison West has used her employment law background in delivering customized workplace training, conducting investigations, coaching executives/managers, serving as an expert witness, and specializing in conflict resolution and facilitated discussions to create more collaborative work environments.
Allison is a top-rated speaker at the SHRM Annual Conference as well as other HR/diversity conferences, and is a national expert on harassment, discrimination and investigations. She has appeared on PBS, CBS This Morning and in O Magazine discussing workplace harassment issues.
She is a member of the State Bar of California and holds her SHRM-SCP certification and AWI-CH (investigation) certificate.