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Home > Leveraging Neuroscience to Address Disruptive and Counter-Productive Employee Behaviors

 
 

At least 37% of employees experience or witness bullying (WBI US), and over 40% of women report being harassed at work (Quinnipiac). HRBPs are often tasked to deal with such behavior, as well as a wide array of other undesirable destructive behaviors like insensitivity (low-EQ), inhibition and self-censoring, and procrastination. Too often managers -- and sometimes HRBPs -- respond to counterproductive behavior with threats, moral judgments, or avoidance. Such responses are usually ineffectual and result in unnecessary tension, lost productivity, and avoidable exits.

Advances in neuroscience have led to the creation of tools that can help HRBPs intervene more effectively.

This presentation describes those tools and prepares you to help develop skills in others to improve employee performance. These tools allow them to intervene in a manner that reduces or eliminates the moral blame that makes such interventions more difficult, resulting instead in employees motivated and equipped to change their behavior.

The starting point for this presentation is a case study of significant positive behavior change. The case describes a high-performing employee seen by peers as hostile, aggressive, dismissive, and misogynistic. He failed to respond to two warnings that without a change, he would be terminated. An intervention based on the skills you will learn in this presentation resulted in a swift, complete, and lasting turn-around in his behavior. This led his supervisor (and his significant other!) to describe him as “a changed man”. He earned the right to stay and continued to be the most valuable individual contributor in his department. Indeed, he garnered the acceptance and respect of his colleagues, was promoted to management, and was very successful in that role – a role for which he could not have even been considered previously.


In this presentation, you will

  • Discover the neurological foundation of inappropriate and unproductive workplace behavior.
  • Acquire tools to help troublesome employees evaluate and enhance their motivation to improve.
  • Learn new approaches to workplace behavioral interventions that are more effective (and less stressful!).
  • Acquire resources to teach others to make use of these tools.
 
Date(s) & Time(s): 
Thursday, October 3, 2019 - 10:55am to 12:10pm
Presenter: 
Steve McElfresh
Principal and Founder
HR Futures, Inc
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Speaker's Website

Steve McElfresh is a Principal at, and the Founder of, HR Futures, Inc where he works with scaling organizations to address their people problems of growth. Recently, Steve was also the SVP/People at Duo Security, driving growth and supporting their acquisition and integration with Cisco. He has been the CHRO at three other tech companies, two of which he took public. He was also the President/CEO of Saratoga Institute and taught at the Boston College School of Management.

Steve has a Ph.D is from Boston College and a JD from Santa Clara University. He is also a past-president of BAHREC and has been a member of SHRM and BAHREC for several decades

SESSIONS:
Robert Goldmann
Business Coach and Mentor
Clarity & Performance Coaching
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LinkedIn

Robert Goldmann has been CEO of manufacturing and financial service companies. Now, in his business coaching and mentoring practice (in its 16th year) he works with executives, business owners, and professionals. In addition, he is an experienced meditation instructor and has facilitated groups dealing with life-threatening illness and bereavement. This talk — and his book, Act from Choice — are derived from his studies in psychology, neurobiology, and organizational process, as well as a lifetime of leadership and coaching experience.

Robert has a BS in mechanical engineering from MIT, an MBA from Harvard and is a graduate of CoachU. He has spoken widely and has led workshops on self-management, business strategy, and mindfulness.

SESSIONS:
Location: 
Hickory / Hawthorne
Credit Type: 
•SHRM PDCs
Session Type: 
Concurrent Session
Competency: 
Consultation
Relationship Management
View other sessions related to this topic: 
Leadership & Strategy

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