As companies fully include talent from diverse groups, raising awareness and developing skills to both recognize unconscious bias and reduce its impact will improve talent management – from recruiting candidates to assessing and promoting leaders. This is important as a significant body of research highlights the measurable impact that bias plays in these important processes. Francesca Gino, Harvard Business School professor says, “[Biases] cause us to make decisions in favor of one person or group to the detriment of others... which leads some of the best people managers to not recognize some of the talents, skills, and abilities of diverse employees."
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