Are you looking for guidance and direction on how to tap into global generational motivations, how to enhance communication and how to drive greater performance from multigenerational teams? Hear about case studies from Europe, the Middle East, Asia and North America that reveal insights and trends on this topic. Since generational identities are often viewed only through a Western perspective, this session presents a behavioral model that has been used globally to identify generational mindsets and trends, while ensuring unique cultural differences are not overlooked.
Learning Objectives:
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Giselle Kovary
Practice Lead
Optimus SBR
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Giselle is the Practice Lead in Optimus SBR’s Learning & Development Group with over 25 years experience as a sought after resource to industry leaders across the private, public, and not-for-profit sectors dedicated to building strategies and programs that help clients target, motivate and engage employees in order to increase performance and productivity.
Giselle has devoted more than 20 years to researching the impact that generational differences have on organizational performance, creating solutions and programs in four areas – leadership, high performance teams, early career talent, and reinforcement & sustainment of learning. Giselle has co-authored two books and completed her Master of Arts Degree in Communications Studies at the University of Windsor.
She is Chair of the Board at The Institute for Performance and Learning (I4PL), co-chair of the Cross Academy Association and Advisory Council member at the Ted Rogers School of Management at Toronto Metropolitan University.
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Susan Armstrong
Managing Partner
Global Training Transformation
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As Managing Partner of Global Training Transformation, Susan is an internationally recognized Speaker, award-winning Talent Development Expert, and Author. In the last 20+ years Susan has spoken in over 40 countries on 6 continents, developed and trained over 1,500 workshops and helped over 150,000 people around the world transform their personal and professional lives. Global Training Transformation specializes in Training Architecture to improve the performance of people, custom designing programs in The Art of Persuasion, Leading with Emotional Intelligence, Managing Generations in the Workplace and, Resilience. Susan has worked with such organizations as Johnson & Johnson, GlaxoSmithKline, Pfizer, Philips, Medtronic, and SABIC to design global training programs that raise individual and organizational performance. Her experience ranges from Healthcare, Medical Devices, Banking, Mining, Pharma, Timber, Oil & Gas as well as training the Ministers of several foreign nations. Susan is also a Call Centre expert, having spent over 10 years architecting training for call centre staff.
Susan is an Instructional Designer and Master Trainer. Global Training Transformation’s programs have won the CSTD Gold Award for Excellence in Training as well as having a Leadership Program custom designed for a Central Asian client named as one of the top 5 Leadership programs in the world by HR.com.