New technologies, changing workforce expectations, expanding workforce options beyond balance sheet employees, and globalization are fundamentally changing work faster than ever before. Organizations try automation for efficiencies; tap into a broader workforce ecosystem of contractors, consultants, gig workers, and crowdsourcing, test remote workforce scenarios and other flexible arrangement, attempt reskilling their workforce; and invest heavily in attracting perceived skills, but often lack a cohesive strategy and approach to accomplish business goals. Traditional concepts of talent strategy, talent management and workforce planning only partially address these issues. A more holistic, agile, and responsive approach is needed to seize opportunities in this new reality. We will provide a research-based guide to business practices that create business and workforce outcomes and show a maturity model of what practices differentiate value and meaning in the future of work.
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