The term “employee experience” has become a HR buzzword resulting in organizations adding perks and changing technology they hope will result in increased engagement. But do these changes truly improve performance? In 2020, every organization had to rethink the work environment, moving to remote and distanced operations that have drastically altered the employee experience. In this session, we will discuss the current distanced-work environment's impact on employee experience and break down the employee experience continuum to identify the interactions that matter most.
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Bethany Adams, MA, SHRM-SCP
Associate Director
Villanova University
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Bethany Adams has more than 15 years of experience in HR and education. She began her career working in learning & development and human resources in the restaurant and retail industries. She has experience in both small, privately-owned businesses and large, Fortune 500 organizations. Bethany holds a BA in Psychology, MA in Organizational Management, the SHRM-SCP certification, and is a Certified Genos International Emotional Intelligence Practitioner. She currently teaches at Villanova University in the Graduate Programs in HR Development. Bethany has spoken at a variety of conferences throughout the country and leads corporate training on topics including emotional intelligence, DEI, and strategic HR. Bethany hosts an HR podcast called HR Tea.