A pandemic, a divisive political climate, an economic crisis: Any of these things by themselves are enough to create significant disruption. In 2020, we saw all of them at once. Disruption happened in every industry and every sector of society. The effects of each impacted employees, families, companies, and psyches. How can leaders ever prepare for a year like the one we had? Even more important, what will it mean for the future? The key is developing leaders from the inside out. Focusing on emotional intelligence and relationship intelligence and being able to develop both even in a remote setting are possible with the right tools and resources. Building internal confidence does lead to external results.
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