Have you ever heard someone say, 'I will NEVER understand her!', 'That's not how I would have reacted', or 'We will just NEVER get along.' If so, you're not alone. HR reports spending 24 to 60 percent of their time dealing with employee disputes. The reality is that you spend more time with the people at work than you do with your own family, yet only 55 percent of people actually like their co-workers. Wouldn't your life be more enjoyable if everyone at work could just get along? Uncover the secrets to working with the most difficult team members even while tuning in remotely and learn why the 'golden rule' is wrong when it comes to workplace communications.
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Lora Haines
Director of Learning and Development
JB Training Solutions
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Lora Haines is a high-energy, world-class facilitator, keynote speaker, and instructional design expert. She has over twelve years of experience in learning and development at world-class organizations like Walt Disney, and has designed and developed several of JB Training’s most popular workshops. Lora knows a thing or two about how to keep the modern workforce engaged: she focused her Master’s thesis on effectively retaining high-performing early career professionals. While flashy perks may be intriguing initially, she believes that dynamic leadership, a strong culture, and plentiful career development opportunities are necessary to retain star employees for the long haul.
Lora is a certified coach who is passionate about helping professionals reach their highest career aspirations. When she isn’t facilitating workshops, she develops engaging curriculum and consults global organizations such as Microsoft, Eli Lilly, Subaru, Spectrum Reach, and Publicis Groupe. Outside of the training room, you can find Lora cruising around town on her bike, supporting local restaurants, and spending as much time as possible near the beach.