Dr. Benjamin Granger is Chief Workplace Psychologist and Head of EX Advisory Services at Qualtrics. He has over a decade of experience building Experience Management (XM) programs across the globe and leads EX thought leadership and research initiatives across Qualtrics and the XM Institute. His research has been featured in academic and practitioner forums, including Forbes, the Journal of Business and Psychology, the International Journal of Training & Development, the Academy of Management, and the Society for Industrial and Organizational Psychology. Ben is a certified XM Professional and earned his Ph.D. in Organizational Psychology from the University of South Florida.