Track: Talent Management
Not only do problem employees perform poorly, they make it tough for everyone else to do their jobs, too. You’ll learn why people have bad attitudes and explore ways to head off conflict and confront people about their bad attitudes. Armed with information you gain from this session, you’ll be on your way to finding win-win solutions that will have you and your colleagues working effectively—together. This session is guaranteed to make you laugh a lot, learn a lot, and leave outfitted with the means necessary to deal with negativity.
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Steve Gilliland, CSP, CPAE
Best-Selling Author and Speaker
Steve Gilliland, Inc.
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Steve is a member of the Speaker Hall of Fame and was recognized in 2015 as one of the top 10 motivational speakers globally from over 9,000 candidates.
In addition to being one of the most sought-after speakers in North America, he has written 11 books and was named Author of the Year by Advantage/Forbes for his book Enjoy The Ride.
Steve built a multimillion-dollar company, which the Pittsburgh Business Times named one of the fastest-growing privately held companies in the region. Steve is one of SHRM’s top-rated speakers. This is his 18th consecutive year speaking at the SHRM Conference.