REPEATED TUESDAY AT 2:00pm
Learn the predominant conflict styles of Millennials, Generation Xers, and Baby Boomers as found through analysis of 11,000 test takers of the Thomas-Kilmann Conflict Mode Instrument, revealing how generational cohorts differ in approaches to conflict. As uncovered in numerous interviews, learn what Millennials want and value in the workplace and practical methods to successfully recruit, retain, and manage this large and valuable cohort. Lastly, understand how gender impacts conflict styles and differences in younger cohorts.
Learning Objectives:
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Dr. Cynthia Pearce LeMay, Ph.D.
Consultant/Educator
Kennesaw State University
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Dr. Cynthia Pearce LeMay is a senior-level researcher and author of a recently published book on intergenerational conflict in the workplace. Her current research is focused on conflict resolution, intergenerational conflict, and the Millennial generation. During her career, Cynthia held senior level positions with Fortune 500 companies where she negotiated billion-dollar agreements, participated in union negotiations, and led a Human Resources Department. She has lifetime certification as a Senior Professional in Human Resources and is a certified Mediator. Cynthia holds a Ph.D. from Kennesaw State University where she teaches in the business school while continuing her consulting and training business.