Managing Workplace Conflict: Innovative Employee-Centric Strategies for HR Professionals in Resolving Employment Disputes and Avoiding Protracted Litigation

2024 Annual

Participants will learn how to not only manage high-conflict issues in the workplace, but equally as important, how to train their employees and leaders on how to create a workplace that promotes constructive employee-centric resolution strategies. Additionally, this lecture will explore ways employers can use alternative dispute resolution strategies in resolving workplace disputes.

PowerPoints/Handouts Available

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

For as long as people have worked together for a common purpose there has been conflict. How organizations help employees manage interpersonal struggles, and train employees to resolve conflicts in a respectful and construct manner, is essential to a successful organization. During this lively session, popular speaker and employment attorney Adam Rosenthal, will explore innovative strategies HR professionals can use to manage conflict in the workplace, from onboarding to employment litigation, and everything in between.

Learning Objectives:

Learn how to better distinguish between the types of workplace conflicts which typically require HR involvement, as compared to those conflicts that employees can generally resolve without intervention by HR.
Gain a better understanding of how to implement effective 'real world' strategies to train employees and leaders on how to apply effective problem-solving techniques to avoid unhealthy conflict and encourage productive and respectful disagreements in the workplace.
Use alternative dispute resolution and mediation strategies that are well-recognized in the litigation context to resolve issues between current employees and their managers, as well as in the context of ongoing disputes and litigation with former employees.

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.

Date(s) & Time(s):

Tuesday, June 25, 2024 - 2:00pm to 3:00pm

Presenter:

Adam Rosenthal

Employment Law Partner

Sheppard Mullin Richter & Hampton, LLP

Connect Online with this Speaker

Adam Rosenthal is an employment attorney and Partner at Sheppard Mullin based in California. Adam represents a broad spectrum of companies before federal and state courts and arbitration forums. In addition to his single plaintiff and class action litigation practice, Adam advises clients throughout the country on compliance matters. Adam is one of the few attorneys on the SHRM Speakers Bureau. This is the third year in a row Adam has been invited to lecture at the SHRM Annual Conference. Adam is also the author of Managing Employees Without Fear: How to Follow the Law, Build a Positive Work Culture, and Avoid Getting Sued. Adam received his undergraduate degree from UCLA and his law degree from UC Davis.

SESSIONS:

Location:

Regency Ballroom, Level 2 (Hyatt Regency)

Session Type:

Concurrent Session

ENX CHRO

ENX HR Leaders

ENX Mid-Market

Competency:

Interpersonal (Behavioral)

Leadership (Behavioral)

People (Technical)

Intended Audience:

Mid-Level

Senior-Level

View other sessions related to this topic:

Mental Health & Wellness