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Home > Empathy: The New Work Culture Norm

2024 Annual
Empathy is a critical HR leadership skill. It helps to build and sustain positive workplace relationships, foster diversity and inclusion, encourage cooperation and collaboration, and facilitate conflict management. Empathy generates an interest in and appreciation for others, paving the way to more productive working relationships.
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Our workplaces are filled with diverse people whose lives require more from them than ever before. People are managing their personal lives, their families and extended families, their mental health, their emotions, a world that experiences change almost instantaneously, and the everyday stresses that come with being human. Yet we have a difficult time recognizing that these things impact the workplace, and that people are more than the work they do. All people have an innate need to feel understood, heard, or just validated-that life is tough, and we support them.   Enter empathy - our ability to understand what others are feeling and actively share emotions with others. Our ability to lead with empathy and value people for who they are can have a significant impact on the workforce. So, how do we solve it? Join this discussion where we will explore what it means to demonstrate empathy and how we can make this a part of our everyday actions.

Learning Objectives:

  • Define empathy and the various types of empathy.
  • Explore the importance of empathy in the workplace.
  • Discuss how to strengthen empathy skills and remove roadblocks that inhibit empathy.
  • Develop a plan of action for creating a more empathic culture.

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Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

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Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.

 
Date(s) & Time(s): 
Tuesday, June 25, 2024 - 12:30pm to 1:30pm
Presenter: 
Jeremy York, SHRM-SCP
Personal Pronouns
He/Him/His
Lead Consultant and President
InvigorateHR, LLC
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Jeremy York, SHRM-SCP, SPHR is the Lead Consultant and President of InvigorateHR and coauthor of the “JoyPowered Organization.” He has over 20 years' experience in human resource strategy and business operations where he has worked with and advised all levels of management on critical business and people-related issues. Jeremy's expertise in defining and understanding the "big picture" enables him to translate business needs into tangible solutions. With his guidance, organizations have improved employee relations, increased performance, and developed cultures based on mutual trust and respect. Jeremy holds a master’s degree in management from Indiana Wesleyan University and a bachelor’s degree in organizational leadership from Purdue University. He has served as an adjunct faculty member for Purdue University Indianapolis for over 15 years teaching various leadership and human resources curriculums. Jeremy is a national speaker and currently serves as an advisor on the Society for Human Resource Management’s Diversity Taskforce.

SESSIONS:
Location: 
S102, South Building - Level 1 (MPCC)
Session Type: 
Concurrent Session
ENX CHRO
ENX HR Leaders
ENX Mid-Market
Competency: 
Interpersonal (Behavioral)
Leadership (Behavioral)
Intended Audience: 
Mid-Level
View other sessions related to this topic: 
Leadership & Personal Growth

Source URL: https://sessions-cron.shrm.org/conference/2024-annual/session/empathy-new-work-culture-norm